Back Market is the world’s leading refurbished electronics marketplace with a team of 700 people, powering operations in 17 countries (and counting!).
Named one of the World’s Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000tons of CO2e worldwide since our launch in 2014.
Be part of an exciting and growing international adventure that will change the way the world consumes tech.
About the job:
With Back Market, customers have the opportunity to purchase refurbished technology devices and also sell their old ones. The latter option is made possible through our Trade-In program called BuyBack, which aims to give a new life to used tech devices by reintegrating them into the circular ecosystem. Our goal is to establish a consumer habit of embracing refurbished technology, making it effortless and profitable for customers to resell their old devices.
Our service operates as a customer-to-business (C2B) marketplace, complementing our core business-to-consumer (B2C) marketplace. It connects individuals who wish to sell their used tech with professionals who are interested in buying it.
Within the Operations Department and reporting to the BuyBack and Logistics Director, you have the massive opportunity to bring BuyBack to the next level.
Your responsibilities will involve driving the growth strategy of the service and transforming it into the leading trade-in program worldwide.
Managing a team of 2 people, you will work on the launching new countries and new categories, and identify our next growth opportunities to expand our consumer base (omnichannel, recycling, branding, etc.). You will be responsible for the profit and loss (P&L) of the new countries and coordinate project roadmaps.
YOUR MISSION (IF YOU ACCEPT IT):
- Expand BuyBack to new markets and categories and be accountable for post-launch performance (6 to 18 months depending on the ambition).
- Coordinate with the BuyBack Operations team for joint initiatives with mature markets and for transitioning to run once the market / category is set on success tracks.
- Explore new growth opportunities (channels, partnerships, recycling, marketing, etc.) beyond expansion. Drive projects it may trigger.
- Coordinate with BuyBack Product & Engineering Managers for whom you will be the main point of contact (Trifecta organization). Together with them, you will write BuyBack vision, prioritize projects and deliver ambitious roadmaps.
- Manage the expansion team (Expansion Project Manager, Buyback US Manager) and communicate at company level on its performance
YOU ARE IN THE RIGHT PLACE IF:
- You have a minimum of 8-years experience, with a strong track record at leading e-commerce projects. Bonus point if you have been evolving in a scale up environment.
- You are perfectly fluent in english
- You have a strong business sense.
- You are driven by impact, you have a product / tech sensibility and you know how to radically prioritize
- You are an excellent project manager, able to handle transversal topics, with multiple stakeholders (marketing, brand, sales, logistics, finance, etc.)
- You have strong analytical skills. Monitoring our key performance indicators / being able to define targeted increments is part of your daily life.
- You have strong communication skills and an unmatched ability to create team dynamics
- You have management experience
This position has an estimated annual base salary range of $130,000 to $175,000, plus opportunities for equity. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors. We welcome direct conversations with each candidate about compensation in all of our initial calls. Salary is one component of the total rewards package, which includes stock options, health insurance, 401k matching, funds towards professional development resources, flexible PTO, paid holidays, and parental leave, to name a few!
WHY SHOULD YOU JOIN US ?
– An attractive salary that comes with equity options, health insurance, paid maternity and parental leave, 401K, commuter benefits, mental health support, and more,
– Flexible working hours and hybrid models that let you choose which days you to work in the office and at home (because work-life balance is an individual right).
– Professional development programs, internal mobility, and the opportunity to make your career what you want it to become.
– A meaningful mission. But also fun. We’re serious about changing the landscape of the electronics industry and we like to keep things spicy.
– A booming scale-up: we are rapidly growing in Europe, the USA and in Asia!
– Welcoming, safe, and inclusive working environment where everyone’s opinion, differences, and backgrounds are heard and respected.
Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.