Salary: $22.42 – $31.61 Hourly
Location : Bradenton, FL
Job Type: Full-Time (Hourly)
Job Number: 23-00785
Department: Court Administration
Division: IT Operations
Opening Date: 10/17/2023
Closing Date: 11/1/2023 11:59 PM Eastern
General Information
Court Administration – Systems Technician
1051 Manatee Avenue West, Bradenton, Florida 34205
Monday – Friday 8:30 a.m. to 5:00 p.m. (may include weekend and holiday hours)
Providing quality customer service to our citizens, business owners and visitors is Manatee County Government’s top priority, and that starts with our employees. We value in everything we do, and we look for friendly, innovative employees who share those values.
The Twelfth Judicial Circuit Court is a part of an independent branch of government constitutionally entrusted with the fair and just resolution of disputes to protect the rights and liberties guaranteed by the Constitution and laws of the United States and the State of Florida. This position has been designated by the Manatee County Commission as serving at the will and pleasure of the Chief Judge and may be terminated by the Chief Judge or his or her designee for any lawful reason including no reason.
The Systems Technician performs technical work involving the implementation, maintenance, and support of multiple operating system environments and associated hardware, including the court system’s circuit and state-wide connections, in addition to Manatee County’s Wide Area Network (WAN). Ensures all court software applications are properly configured and running correctly. The Systems Technician also provides support and training to end users.
Manatee County strives to be an employer of choice and most of our employees turn jobs into long term careers with great benefits.
- Comprehensive benefits package –
- Generous vacation/sick leave, 12 paid holidays.
- Florida Retirement System (FRS).
- Tuition reimbursement.
- Autonomy to grow and find your career path with supportive Leadership.
Job Description
What You Will Do:
- Prepares plans, procedures, and quality control measures for existing and proposed client server systems.
- Consults with supervisor, Senior Systems Administrator, and other departmental personnel involved with the implementation and integration of computer applications and other client server or web server systems.
- Provides technical support and guidance to all judges and other end users of the court.
- Installs, maintains, and provides support for hardware, software, and peripheral components.
- Trains employees on the use of hardware and software. Analyzes difficulties experienced in systems and revises the logic and procedures involved, as required to correct problem areas.
- Coordinates and supports technology cart requests. Coordinates and supports video conferencing requests.
- Provides for the optimum utilization of applications, analyzes alternate utilization options, and assists in the resolution of problems. This includes support of Courtsmart, OpenCourt, aiSmartBench, Stenograph Case Catalyst, and Judicial Automated Calendaring System.
- Responsible for County and State courts System inventory management, including database management and annual inventory audits. Provides specifications for computer hardware and software for Court Administration. Recommends improvements to technology-related policies, systems, processes, and guidelines.
Who You Are:
- Communicative: Excellent verbal and written communication skills and interpersonal skills to interact professionally and effectively with judges, court staff, IT vendors, and other stakeholders. Able to explain technical subject matter to nontechnical audience.
- Flexible: Be adaptive and receptive of change of direction, priorities, and leadership expectations and requests.
- Technically competent: Proficient in LAW/WAN networks, computer systems and IT components, internet security and data privacy principles.
- Team-oriented: Ability to work with judges, court staff, and circuit IT team.
- Problem Solver: Ability to resolve a range of problems that may be encountered on any given day.
Please see the complete job description
Minimum Qualifications
Required Skills:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of three (3) years of experience in desktop support.
A comparable combination of work experience and training may be substituted for education requirements.
Desired Skills:
- Previous experience working in a court system in desired.
- Good Knowledge with LAN/WAN networks. Good knowledge of computer systems and IT components.
- Good knowledge of internet security and data privacy principles. Good troubleshooting skills.
The Manatee County Board of County Commissioners offers a comprehensive benefits package to regular full-time and part-time employees. For more information about our employee benefits, which are governed by policy and subject to change, visit:
01
VERY IMPORTANT – When answering supplemental questions about experience, education or certification, please be sure the information is reflected in the Education, Work Experience and Certificates and Licenses sections of your application.
Must include Monthly Salary, Name of Employer, Location, Phone Number and Duties for each employer in Work Experience.
Note: “See Resume” is not acceptable.
Identify all gaps not related to medical reasons.
- I acknowledge the above statement
02
If you are claiming Veteran’s Preference, please check category of eligibility
- A disabled veteran who is eligible for receiving compensation under public law administered by Department of Veteran’s Affairs and Department of Defense
- The spouse of a veteran who cannot qualify for employment because of total and permanent service-connected disability, or spouse of a veteran missing in action, captured or forcefully detained by a foreign power
- A wartime veteran who has served at least 1 day during a wartime period (active duty for training may not be eligible)
- An un-remarried widow or widower of a Veteran who died of a service-connected disability
- The mother, father, legal guardian, or un-remarried widow or widower of a service member who died as a result of military service under combat-related conditions as verified by the U.S. Department of Defense
- A current member of any reserve component for the United States Armed Forces or the Florida National Guard
- A veteran with a “Honorable” discharge (Active duty for training may not be allowed for eligibility)
- Not claiming Veteran’s Preference
03
Which level of education have you achieved?
- No high school equivalency
- High school graduate/equivalent
- Associates degree
- Bachelors degree
- Masters degree
04
How many years of experience do you have in desktop support?
- none
- 1-2 Years
- 3-4 years
- 5 years
- 6+ years
05
Is your formal education in Computer Science, Information Technology, or a related field?
- yes
- no
Required Question