Requisition No: 810393
Agency: Florida Gaming Control Commission
Working Title: SYSTEM PROJECT CONSULTANT (Working Title: Network Administrator) – 41500057
Position Number: 41500057
Salary: HiringSalary: $72,000 – Commensurate Upon Experience
Posting Closing Date: 11/17/2023
Florida Gaming Control Commission
System Project Consultant (Working Title: Network Administrator)
Position Number: 41500057
Hiring Salary: $72,000 – Commensurate Upon Experience
Location: 4070 Esplande Way; Tallahassee, Florida
*OPEN COMPETITIVE*
Overview:
The newly created Florida Gaming Control Commission (FGCC) is a five-member commission appointed by the Governor. The FGCC is charged with investigating and enforcing Florida pari-mutuel and gaming statutes and rules.
The FGCC is searching for a Network Administrator to help support our growing agency, infrastructure, and IT team. This role will report directly to the Infrastructure Manager and will support users of FGCC computer systems.
This position will be involved in maintaining the agency’s network infrastructure, including three main office sites and approximately 30 remote sites. This position requires frequent travel and the ability to lift and manage equipment in excess of 50 lbs.
Duties:
- Administer next-generation firewalls including the creation of rules, patching, and troubleshooting.
- Configure and administer network equipment such as switches, firewalls, and wireless access points.
- Support and maintain the agency’s Criminal Justice Information Systems (CJIS) network connection.
- Installs, configures, and maintains network equipment to update or fix hardware or software issues; updates security/network software to keep data and communications protected.
- Monitors computer systems to improve network performance for computer systems and networks.
- Develops and implements standards, procedures, and processes for the network operations.
- Responsible for network operations and service levels for data and voice networking equipment, software, and network processing devices.
- Plans and manages the support of new technologies, network performance, reliability, equipment arrangements, electrical power, and cable requirements for telecommunications and information processing equipment.
- Responsible for cable management in all wiring closets
- Ensures the computer network is fully operational and secured, and maintains computer networks and systems including software, firewalls, VPNs, routers, and other physical hardware.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Perform routine maintenance around reports, labels, and other documentation required by operations.
- Provide proactive and reactive support to all end users by addressing assigned incidents.
- Provide operational support for the organization’s information systems and peripheral equipment, such as servers, printers, storage devices, mobile devices, network devices and VoIP or Collaboration solution.
- Troubleshoot common issues.
- Provide support to systems containing CJIS data.
- Review logs and alerts for agency systems. Remediate issues as they are discovered.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities through ticketing system and knowledge repositories.
- Follow up on outstanding requests and ensure timely resolution.
Minimum Requirements:
- 2-3 years of experience supporting enterprise networks. A degree in a related field can substitute for half of the required experience. Experience in support services related to network management may substitute depending on depth and breadth of experience.
- Good working knowledge of current operating systems, next generation firewalls, routers, switches, wireless access points, Microsoft 365, Cloud services and other networking technologies.
The incumbent must be:
- Reliable and dependable
- Strong skills in problem solving and critical thinking.
- Excellent time management skills and ability to manage multiple tasks.
- Proven interpersonal and communication skills.
- The ability to work with all levels of employees in a professional manner.
- Excellent analytical and decision-making abilities.
- Detail Oriented
- Understanding of networking concepts (DHCP, IP addressing, DNS, subnets, VLANs, etc.) and the use of common network troubleshooting tools such as ping, tracert, etc.
- Sufficient experience in the Duties & Responsibilities described above can be considered to satisfy any of the minimum requirements.
*** Applicant’s must complete all fields in the Candidate Profile. Work history with month and year, hours worked and formal education are required to qualify for this position. Responses to Qualifying questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.***
Preferred Knowledge, Skills & Abilities:
- Knowledge of the principles of networking and telecommunication.
- Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.
- Knowledge of security principles and processes
- Knowledge of cloud computing and cloud-based infrastructure.
- Knowledge of current trends and State of Florida initiatives in the area of management information systems.
- Knowledge of CJIS policies
- Ability to implement network theory concepts.
- Ability to implement major network communications methods.
- Ability to complete network implementation, to include remote network implementation.
- Ability to design, deploy, and maintain computer networks, to include cloud.
- Ability to communicate information technology issues effectively with non-technical users.
- Ability to manage large scale technology projects.
- Ability to manage vendors and team members.
- Skilled in oral and written communication.
- Ability to manage, lead, direct, coordinate, and supervise the work of staff.
- Provide leadership and motivation.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal Holiday each year;
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
- Retirement plan options, including employer contributions (For more information, please click www.my_frs.com );
- Tuition waivers;
IMPORTANT NOTICES:
- The Florida Gaming Control Commission has employment restrictions for all commission employees referenced in sections 16.713 and 16.715, Florida Statutes.
- This position requires a security background check and participation in direct deposit. Successful completion of L2 background screening will be required for this position and you will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.
The Florida Gaming Control Commission is committed
to increasing recruitment and hiring of individuals with disabilities and
improving employment outcomes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the FGCC at (850) 895-8125. FGCC requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
SPECIAL REMINDERS:
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.