Switchboard Operator (PD)

Job Description

Answers and routes calls received by the Hospital’s main telephone, paging and/or doctor’s answering systems. Performs miscellaneous clerical and receptionist duties.

Job Responsibility

  • Answers and routes calls received by the main telephone, paging and/or doctor’s answering service systems.
  • Provides callers with general location and operations information for hospital, health centers, departments, etc.
  • Monitors emergency alarms and dispatches appropriate response teams.
  • Maintains appropriate logs and records.
  • Handles emergency calls following appropriate procedures.
  • Maintains doctors’ on-call coverage schedule.
  • Performs related duties, as required.

*ADA Essential Functions

Job Qualification

  • High School Diploma or equivalent, required.
  • Ability to work additional shifts, as needed.
  • Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress, required.
  • Basic computer skills to look-up/retrieve information, required.
  • Based on department operating requirements, position may be required to be bi-lingual.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $25.18-$26.06/hour

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