Salary : $49,805.00 – $62,256.00 Annually
Location : West Dallas, TX
Job Type: Full-time
Job Number: 31323-DAS
Department: Dallas Animal Services
* Org (REQUIRED): 3574 DAS Shelter
Opening Date: 07/15/2023
Closing Date: 7/29/2023 11:59 PM Central
Position Purpose
The Animal Services Supervisor leads, supervises, and oversees the daily operations of the animal shelter and its working personnel.
Dallas Animal Services is an open admissions animal shelter that is committed to public safety, compassion, and no shortcuts. The organization looks to lead the nation in compassionate care of animals while finding positive outcomes for all placeable pets through innovative shelter operations and community engagement. The ideal candidate for this position will thrive in a fast-paced work environment with regularly changing priorities.
Essential Functions
1 Supervises, oversees, leads, and monitors the daily shelter operations for the City; monitors full and part time staff, delegates assignments, provides performance evaluations, enforces regulations an policies, and provides training and education for staff; manages animal handling and adoption procedures.
2 Creates, develops, and implements schedules, assignments, and work flows; ensures all appropriate areas are covered and objectives defined; ensures all work is completed in a timely and efficient manner.
3 Inspects and reviews work for quality and adherence to standards and policies; finds, recommends, and implements methods and procedures to improve production or effectiveness.
4 Hears and resolves minor complaints from employees and escalates issues to higher level staff when needed; manages animal flow and care throughout the facilities and tracks capacity standards for shelter.
5 Conducts investigations and generates reports on cases involving suspected animal cruelty, at-large animals, noise complaints, animal-on-animal attacks, and animal bite-to-human cases.
6 Captures and impounds stray animals; issues citations to persons violating the City Code; prepares cases to be presented in court; testifies as a witness in court to observed violations.
7 Processes dangerous dog and animal cruelty cases by gathering needed information and filing warrants to begin the process for formal legal hearings.
8 Educates the public on standards of care and the benefits of spay or neuter and microchip services; educates public on city ordinances as it may pertain to their situation.
9 Maintains records and completed activity; completes citation paperwork, violation notices, owner surrender forms, and bite reports; reports on feels operation statistics and coordinates with Management to develop new or updated operational procedures.
10 Performs any and all other work as needed or assigned.
Minimum Qualifications
EDUCATION:
- High school diploma or GED
EXPERIENCE:
- Four (4) years of experience in animal care or customer service resolving complex complaint issues.
AND
- One (1) year of supervisory/lead work experience. (This experience may be included in the required experience listed above)
EQUIVALENCY(IES):
- Associate degree (or higher) in any field plus two (2) years of the required experience including one (1) year of the stated supervisory/management responsibilities will meet the education and experience requirements.
LICENSE(S) and/or CERTIFICATION(S):
- A current valid driver’s license and good driving record.
- Must obtain a Euthanasia certification issued by the Texas Department of State Health Services (TDSHS) within the probationary period.
OTHER REQUIREMENT(S):
- NO Felony Drug offenses within the last 10 years
- NO Animal Cruelty convictions
- Subject to extensive walking and bending
- Subject to inclement weather conditions
- Availability to work varying shifts including nights, weekends, and holidays
- Must pass physical exam including drug/alcohol testing
PREFERENCE(S):
- Experience in an animal shelter/veterinarian clinic is preferred
- Lead work/supervisory experience is preferred
- English/Spanish bilingual skills are preferred
Supplemental Information
Knowledge, Skills & Abilities:
1 Knowledge of city ordinances and state laws relating to animal control.
2 Knowledge of departmental practices, supervision of personnel, and operational efficiencies.
3 Knowledge of city ordinances and state laws relating to animal control and management.
4 Knowledge of various breeds of dogs, other animals, and animal behavior.
5 Ability to delegate work assignments and provide supervision and leadership.
6 Ability to prepare and serve court citations, warnings, and other records and forms.
7 Ability to direct the work of others.
8 Communicating effectively verbally and in writing.
9 Establishing and maintaining effective working relationships.
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.
Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.
To view the employee benefits offered by the City of Dallas
01
In the questions that follow, you will be asked about your education, work history and/or current certifications and licenses. Answers given in this supplemental questionnaire must be able to be verified with the information provided in the Education, Work History and/or Certificates and Licenses sections of your application.Information submitted on attached documents (resumes, cover letters, etc.) WILL NOT be used to determine eligibility for this position.If you have NOT completed the application requirements, please return to the application and complete the appropriate section(s) before submitting.
- I have read and understand the above statement
02
Do you have a high school diploma or GED?
- Yes
- No
03
Do you have an associate degree or higher (in any field)?
- Yes
- No
04
How many years of experience do you have in animal care or customer service resolving complex complaint issues?
- None
- Less than one year
- One year to less than two years
- Two years to less than three years
- Three years to less than four years
- Four years or more
05
Do you have one (1) or more years of experience performing lead work/supervisory responsibilities?
- Yes
- No
06
Do you have a valid driver’s license?
- Yes
- No
07
Do you have a current valid Euthanasia Technician Certificate issued by TDSHS?
- Yes
- No
08
CONVICTION INFORMATION: An intensive background check will be performed during the interview process. The following are automatic disqualifiers: * Drug Felony convictions* Animal Cruelty convictions
- I have read and understand the above statement.
09
Have you EVER been convicted of animal cruelty?
- Yes
- No
10
Have you been convicted of a drug Felony within the last 10 years?
- Yes
- No
11
CERTIFICATE / LICENSE INFORMATION: All information regarding current certificates and/or licenses must be included in the Certificates and Licenses section of the application. Failure to do so may result in disqualification for this position.
- I have read and understand the above statement.
12
Are you Bilingual (English/Spanish)?
- Yes
- No
13
Do you have experience in an animal shelter/veterinarian clinic?
- Yes
- No
14
Are you available to work in inclement weather conditions?
- Yes
- No
15
Are you available to work varying shifts including weekends and holidays?
- Yes
- No
16
Do you have the ability for extensive walking and bending?
- Yes
- No
Required Question