Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.
The Business Prime team is looking for a Senior Product Manager to drive member growth worldwide. Business Prime serves over 1M B2B customers and continues to grow rapidly. This role is responsible for improving traffic conversion and initial member retention by partnering with User Experience and Software Development teams to design and prioritize enhancements to the onsite customer experience.
Key job responsibilities
– End-to-End ownership from customer needs through design to launch: Lead marketing, product and technical teams to develop customer journeys for acquisition, engagement and retention for the program
– Optimize to perfection: Relentlessly improve the acquisition journey using world class machine learning and data science. Optimize ingresses, messaging, onboarding and lifecycle journeys to accelerate acquisition and drive “stickiness” for new members.
– Engineering Requirements: Create clear engineering-ready documents, in partnership with User Experience Design, to build new user experiences where necessary. Ensure the product discovery experience is optimized for each customer’s eligibility and needs.
– Strategic growth initiatives: Ideate and own disruptive and innovative product improvements to reach new customer segments and drive growth.
About the team
Amazon Business (www.amazon.com/business) is an online store that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to the needs of businesses. Amazon Business provides easy access to hundreds of millions of products – everything from IT and lab equipment to education and food-service supplies. Amazon Business customers also enjoy a variety of benefits, including business-only pricing and selection, a multi-seller marketplace, single- or multi-user business accounts, approval workflow, purchasing system integrations, payment solutions, tax exemptions, dedicated customer support, Business Prime and more.
Business Prime is a paid subscription service for verified business, charity or government organizations that provides the familiar Prime shopping experience end users love at home, with pricing plans and benefits that are suited for work. Business Prime now serves over a million employees in organizations throughout the world. Our customers range from government entities with tens of thousands of users to sole proprietors.
We are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA
BASIC QUALIFICATIONS
– Experience owning/driving roadmap strategy and definition
– Experience with feature delivery and tradeoffs of a product
– Experience contributing to engineering discussions around technology decisions and strategy related to a product
– Experience managing technical products or online services
– Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
– 5+ years of technical product or program management experience
– Bachelor’s degree
PREFERRED QUALIFICATIONS
– MBA
– Experience performing statistical analysis of data using SQL, Excel and other tools
– Strong verbal and written communication skills to present ideas to technical and non-technical audiences
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.