Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you’ll do
As the Senior Digital Pricing Strategy Manager you will be responsible for driving growth with pricing strategies for our eCommerce sales channels. You will work directly with executives within the organization on sales and pricing strategy, including our e-suite and functional leaders. You will collaborate extensively with eCommerce sales product marketing, product management, and finance to accelerate growth across our company as we create a new software category.
This position is an individual contributor role reporting to the Director of Pricing Strategy.
Responsibility
- Own packaging and pricing strategy for our eCommerce channel, including designing strategies to drive reach and market penetration while enabling upsell and expansion
- Partner with our Web Sales team to drive P&P merchandising, messaging, and promotion strategy
- Understand customer needs, create customer value, and highlight competitive differentiation through pricing and sales strategy
- Start with an ambiguous complex problem, frame up strategic issues, identify key assumptions and required information, gather information and analyze data sets to tease out insights, and communicate those insights across the organization to simplify discussions and deliver a decision
- Understand value-based packaging and pricing principles
- Understand eCommerce and SMB direct sales channel dynamics
- Lead discussions 1:1 and across groups to create a common understanding and deliver cross-org alignment.
- Drive sales enablement content creation for our SMB sales team and customer support
- Create sales-facing and customer-facing content including presentations, web copy, and datasheets as well as guiding others to create content
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.
What you bring
Basic
- 8+ years of business experience
- 2+ years technology marketing strategy experience with preference for product marketing or pricing/packaging experience
Preferred
- 2+ years of sales or product marketing experience in B2B SaaS targeting SMB customers
- MBA degree or equivalent work experience
- Experience with CRM, Contract Lifecycle Management or related category
- Demonstrated ability to work on cross-functional projects
- Ability to influence senior leadership
- Strong verbal and written communication skills
Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California: $118,300 – $182,775 base salary
Washington and New York (including NYC metro area): $111,600 – $162,625 base salary
This role is also eligible for bonus, equity and benefits.
Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
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