Job Description
About the company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci’s Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
What you will be doing
The eCommerce Business Intelligence team has an opening for a Senior Business Intelligence Analyst.
The Sr. Business Intelligence Analyst will serve a critical role in helping to define and measure fulfillment performance across the Albertsons ecommerce organization. The position will provide analytic backbone to drive business performance and help functional leaders make informed decisions.
The position will be based in Pleasanton, CA, or one of our main regional offices (Seattle, WA, Portland, OR, Boise ID, Denver CO, Dallas TX, Chicago, IL, or Fullerton, CA, Phoenix, AZ).
Main responsibilities
- Develop and maintain scalable, automated dashboards and reports that benchmark and track progress against key operational performance goals and initiatives.
- Work with management and/or internal stakeholders to define business requirements and analytical needs and execute against them.
- Develop a deep understanding of existing eCommerce performance, customer, and productivity metrics, and develop new KPI’s, metrics, and measures to gauge eCommerce performance.
- Own regular and ad-hoc analysis on operational performance and projects to continuously improve and scale Albertson’s eCommerce operations.
- Understand and communicate root causes of impacts to performance and attainment of business objectives.
- Develop actionable insights and areas of opportunity for eCommerce operational performance, make recommendations to operating teams, and present findings to business stakeholders.
- Conduct data mining, regression analysis and other quantitative analysis using industry standard statistical and business analytics techniques.
- Perform data modeling using/modifying existing models.
- Work to define and structure eCommerce customer and operational data and ensure reliability and integrity of data sources.
- Partner across departments or business groups to obtain information, align priorities, and obtain buy-in from stakeholders and functional owners.
- Flag opportunities and challenges using data in the current processes and metrics to ensure proactive response and help business course correct or seize opportunities.
- Partner with store operations on improving in-store customer experience measurement and reporting with the goal of driving highly actionable results.
- Partner with Analytics and Data Science teams to build dashboards that are more predictive of future outcomes to get ahead of the opportunities and/or issues.
- Create automatic alerts to push relevant opportunities for the user to address (versus the user having to drill down into dashboards to determine opportunities)
The salary range is $90,000.00 to $ 115,000.00 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (such as 401(k) eligibility). [If applicable:] Associates in this position are also eligible for a quarterly bonus.
A copy of the full job description can be made available to you.
What we are searching for
- 4-year degree (Economics, Statistics, Mathematics, Computer Science, MIS or similar focus) and/or equivalent combination of education or work experience.
- 4+ years of experience in eCommerce, operations, fulfillment, finance, and/or analytics.
- Advanced knowledge and experience with data science analytical tools, e.g., R, Python, and advanced level Excel
- Knowledge and experience with data query and extraction technologies (e.g., SQL, Teradata, Snowflake)
- Knowledge and experience with data visualization tools (e.g., Power BI, Tableau, Looker, Domo)
What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.