Amazon is radically rethinking how to improve the experiences for all of its software builders. In early 2022, we brought existing and nascent teams under a new banner, Amazon Software Builder Experience (ASBX), with a mission to modernize our processes and tools so software builders of all types can focus on innovating, rather than waste time wrestling with outdated and obtuse mechanisms.
From training for new employees and surfacing actionable recommendations based on insights from service metrics to streamlining code deployment and integrating customizable tooling to automate human-repeatable tasks across our portfolio, we are looking for every opportunity to make Amazon the best place to build software.
In total, we have UX opportunities in ASBX for issue tracking, task management, incident alerting and response, change management, application infrastructure tooling, automation tooling for all of those things, metrics gathering for all software builder insights and the resulting data visualization to recommend trustable response, in addition to roles for how we onboard and train software builders whether new or tenured at Amazon, make it easier to publish, share, and discover all content streams to more easily institutionalize tribal knowledge, and create experiences which allow for users to easily move from any of those tools to the others with minimal effort.
Currently we are beginning work to improve both the technical and UX-centric aspects of our builder experiences in the following areas:
* The full code pipeline from authoring and deployment to governance and testing;
* Automating tasks where humans can be removed;
* Monitoring issues at the micro- and macro-levels, and giving users streamlined means to reduce mitigation time;
* Alerting builders to incidents with valuable insights to determine where attention is required at any time and in any place;
* Implementing new work orchestration tools to help all Amazonians find the right teams to do any kind of work across our full portfolio;
* Instituting a new, scalable set of tools to gain operational insight into how all Amazon services are functioning and knowledgable recommendations on ways to improve;
* Revitalizing our training, documentation, Q&A, and video tools to let domain experts across the company help other Amazonians discover the knowledge they need to innovate more easily on behalf of their customers.
#ASBX
Key job responsibilities
• Help create the vision for developing, communicating, and implementing the brand and user experience assets on a range of products; follow through with the processes and tactics to implement the vision
• Extend the ASBX brand across all of our materials, events, organizations, and products
• Produce interface specifications and final graphics
• Collaborate with UX Researchers, UX Designers, and key product stakeholders to validate design strategy and execution
• Drive the development and communication of design guidelines, patterns, and libraries
• Partner with the technology team to ensure we leverage the scale offered by our platform without compromising on core experiential principles
• Work strategically with other team members across the organization
• Partner with others in the broader design community to develop and extend the experience across the array of offerings
• Help build and mentor our growing organization
A day in the life
You’ll meet with design, product, and engineering stakeholders to review our collateral related to products, training, events, as well as internal and external marketing, review documents and attend team meetings with leadership to ensure design thinking is applied, produce designs (surprise!) and share them with the partners for cross-organizational improvements on shared workflows across our suite of tools, and most likely spend time socializing with your stakeholders and peers.
About the team
Our org has the mandate to make Amazon the best place to build software. This starts by making sure our close-knit team of designers and researchers are helping our partners identify, prioritize, and construct the right tools for Amazon’s software builders.
The Design & Research team meets regularly to share ideas and work so we can cross-inform product recommendations for our entire portfolio, and refine our methods. We also look for opportunities to socialize regularly, regardless of where everyone may be geographically.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
BASIC QUALIFICATIONS
– 7+ years of design experience
– Have an available online portfolio
– Experience art directing motion designers, illustrators, writers and content creators
– Experience partnering with technical partners for design implementation
PREFERRED QUALIFICATIONS
– Knowledge of marketing fundamentals and ability to implement them to create dynamic advertising solutions
– Knowledge of typographic and brand design principles
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.