senior project manager – Construction, Renovations, US Licensed Stores (Remote)

Final compensation range is determined by candidate’s location

Job Summary and Mission

This position contributes to Starbucks success by forming licensed stores site development plans, assessing sites and building relationships with licensee management and development teams achieve a superior development and construction position for Starbucks licensed stores. Defines the construction role for the Starbucks sales teams to present to licensees. Acts as liaison for the licensees throughout the store development process; coordinates between Starbucks internal design groups and field partners for Starbucks.

Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Leadership – Setting goals for the work group, developing organizational capability, and modeling how we work together:

  • Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
  • Supports the implementation of company programs to ensure the success of the Company.
  • Oversees project construction managers responsible for execution of contracts. Provides construction process review. Visits job sites for due diligence and quality.
  • Leads the LS (Licensed Stores) Store Construction department towards execution of a strategic plan
  • Provide structure, direction and purpose for your team
  • Develop strategic agility: continuously adjust and adapt strategic direction in our core business, as a function of strategic ambitions and changing circumstances, and create not just new process of current business lines, but also new business models and innovative ways to create more value for our company

Planning and Execution – Developing strategic and operational plans for the work group, managing execution, and measuring results:

  • Prepares, communicates and educates client groups and team on changes in policies and practices within the organization
  • Plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.
  • Collaborates with business development team to develop an integrated market plan.
  • Prepares, communicates and educates licensee groups and team on changes in policies and practices within their organizations.
  • Implements the innovation of processes and procedures necessary to support the development of licensed store expansion.
  • Plans and manages the use of business unit/department processes and practices to ensure that programs are aligned with company business goals and objectives.
  • Works with director LS store construction to ensure alignment with policies and best practices within the organization employed.
  • Oversees team in the sourcing, qualifying, negotiating and contracting with vendors and Installers, and ensures performance management expectations are being met.
  • Produces and presents quarterly (regional) plan for new and existing store growth initiatives.
  • Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer- service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Business Requirements – Providing functional expertise and executing functional responsibilities:

  • Coordinates with Design and Marketing teams to support the employment of new initiatives and brand standards relating to Licensed Stores business requirements.
  • Coordinates with Licensed Stores program development, business development, store design and contracts teams to ensure business goals and standards are met.
  • Establishes standards and guidelines for licensed store development services field team.
  • Oversees project development managers responsible for the review and approval of all licensed store development projects. Provides development process review. Visits project sites and licensees Licensed Stores and Licensed Store Development partners to ensure due diligence and quality.

Partner Development & Team Building – Providing partners with coaching, feedback, and developmental opportunities and building effective teams:

  • Challenges and inspires team members to achieve business results.
  • Conducts and ensures the completion of performance reviews.
  • Ensures partners adhere to legal and operational compliance requirements.
  • Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.
  • Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results
  • Build and develop partners and leaders to support the growth of LS and Starbucks
  • Create a supportive, inclusive environment with in the team
  • Undertake executive level leadership and management development activities to update knowledge of best leadership and management practice

Summary of Experience

– Construction management (7 years)

– Progressive experience managing a construction team in a multi-unit retail or restaurant environment (7 years)

– Project management (7 years)

– Project architect (5 years)

– Staff management in a company environment (4 years)

Required Knowledge, Skills and Abilities

– Ability to communicate clearly and concisely, both orally and in writing

– Ability to apply sound business principles and practices to project management and change management processe

– Ability to make effective presentation

– Ability to manage multiple, complex projects for national retail or restaurant industry

– Ability to work as part of a team

– Knowledge of construction system

– Knowledge of forecasting and budget preparation

– Organizational skill

– Ability to plan and implement strategic vision

– Strong communication and negotiation skill

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at

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