Amazon Grocery Stores Product is the organization responsible for transforming the online and in-store grocery experience for Amazon. We’re an important and rapidly growing part of Amazon’s future, providing planning, delivery, pickup and in-store services on a broad selection of grocery items and essentials from Amazon Fresh, Whole Foods Market and other 3P grocers. Grocery is unique and complex given the habitual nature of grocery shopping, the personal relationship people have to the food they eat, the new normal of omni-channel shopping, and grocery’s razor-thin margins. If you’re interested in solving some of the most complex problems Amazon has to face, you’ve found it right here.
Our team is looking for a passionate Senior UX Leader who leads by doing, loves solving problems at scale and brings their best self to work everyday. Throughout the strategy, design, and development lifecycle, you are the design thought leader that works collaboratively with a strong multi-disciplinary design team, as well with our analytics, business and engineering partners, to shape what’s next.
Mentorship & Career Growth
We care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you’ll review it regularly to ensure you’re on track to meet your goals. Whether your goals are to explore new spaces, take on bigger opportunities, or get to the next step in your career, we’ll help you get there. Our business is growing fast and our people will grow with it.
Work/Life Balance
It’s not about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Key job responsibilities
– Manage UX teams supporting Amazon Grocery Customer Experience, Supply Chain & Associate Experience, Ads and In-store experiences.
– Define and own Design / UX strategy for Amazon Grocery. Lead the organization in defining delightful and functional products in a team environment.
– Work with leadership in design planning and goal creation.
– Understand customers and their needs through market analysis, customer research, and feedback.
– Use business requirements to assist in developing use cases and high-level requirements.
– Design the architecture, interface, and interaction flow of services and experiences.
– Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.
– Facilitate the design process, present and iterate design solutions.
– Continually iterate and evolve the way we design for and learn from our customers.
– Chart a course for yourself and others in ambiguous situations. Mentor and develop designers within your own organization and beyond.
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA
BASIC QUALIFICATIONS
– 10+ years of design experience
– 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience
– Experience managing teams
– Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals)
PREFERRED QUALIFICATIONS
– Experience presenting to and effectively advising senior leaders outside of design
– Experience embedding design within product teams for agile design and development collaboration
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,300/year in our lowest geographic market up to $268,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.