SENIOR ELIGIBILITY WORKER

Salary: $22.47 – $34.87 Hourly

Location : Clark County – Las Vegas, NV

Job Type: PERMANENT

Job Number: 24848

Department: Social Services

Opening Date: 05/23/2023

Closing Date: 6/6/2023 5:01 PM Pacific

ABOUT THE POSITION
The Clark County Social Services Department is seeking qualified candidates to apply for the Senior Eligibility Worker position. This position assigns, directs and reviews the work of a small group of Eligibility Specialists, Eligibility Workers and related staff; provides difficult, technical, complex and specialized support to social service eligibility functions; interviews, investigates and verifies eligibility of potential and existing clients for various social service programs.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment.

Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available.
MINIMUM REQUIREMENTS

Education and Experience: Equivalent to graduation from high school AND four (4) years of full-time experience in determining eligibility for various social service, medical or related programs. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis.
Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write “see attached resume” on your application.

Working Conditions: May be required to visit individual client residences.

Licenses and Certifications: Specified positions may require possession of a valid Nevada Class C Driver’s License. Specified positions may be required to have bilingual skill in a language other than English.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES
Provides lead direction, training and work review to a small group of Eligibility Specialists, Eligibility Workers and related support staff; organizes and assigns work, sets priorities and follows-up to ensure coordination and completion of assigned work. Provides input into selection decisions, performance evaluations and disciplinary matters. Reviews case notes and files and determines appropriate courses of action in such difficult, complex and specialty areas as nursing home placement, Medicaid coverage, hospital discharge, court casework, etc.; makes recommendations for appropriate coverage and referrals. Provides outreach to the community or client base to which assigned; makes clients aware of services and community resources available to them. Provides basic referral and casework service to clients in collaboration with professional social work staff. Interviews clients to obtain information, determine eligibility for various social service programs and assess the appropriateness of referral to other community assistance or social service agencies. Obtains and verifies income, asset insurance and related information; contacts employers, banks, social security, veterans’ administration and other public and private sources as necessary. Assists clients in completing applications; provides factual information regarding various program regulations and procedures; may act as an advocate for the client with other organizations. Creates and maintains case files; maintains accurate documentation regarding all information received and actions taken. Determines the need for specific types of assistance, such as transportation, medical care, and appliances for the disabled, senior companion or burial services. Maintains accurate logs and complies records of work performed. Contributes to the efficiency and effectiveness of the unit’s service to its customers by offering suggestions and directing or participating as an active member of a work team. May make home visits to obtain and verify case information; prepares case notes of such home visits. Enters client information into an automated database system. Uses standard office equipment in the course of the work; may drive a personal or County motor vehicle to make home visits.
PHYSICAL DEMANDS
Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Specified positions may require mobility to make home visits. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

Flexible Schedules including 4/10 options
More Money in Your Pocket
- 100% Employer Paid Defined Benefit Retirement
- No Social Security Deduction
- No State Income Taxes
Two Employer Sponsored Health Plans Offered – Choice of PPO or EPO (hybrid of HMO)
- – Employer pays 90% of premium
  - Pharmacy Benefits (30, 90-day retail or mail order fills)
  - 24/7 Telephone Advice Nurse – no employee cost
  - Teledoc, Doctoroo, and Dispatch Health
Retiree insurance – eligible after 5 years of service
Dental
Vision
Life Insurance – Employer Paid
AD&D – Employer Paid
Long Term Disability – Employer Paid
Generous Leave Accruals that include:
- 12 Paid Holidays including a Floating Birthday Holiday
- Paid Vacation Leave
- Paid Sick Leave
- Holiday Leave
Other leave options
- Catastrophic Leave
- Parental Leave – Up to 90 days
Wide Variety of Voluntary Benefits that include
- Guardian – Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
- Trustmark – Permanent Life Insurance benefits and long-term care.
- Sunlife Financial – Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
- TASC – Flexible Spending Account – FSA & Dependent Day Care Debit Card Available
- Morgan Stanley – Deferred Compensation Plan
Employee Assistance Program
Onsite Fitness Center – $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

The following questions 1-5 will be used to assist in determining if candidates meet the minimum qualifications.
Which describes your highest level of education?

Some High School
High School Diploma or GED
Trade School or Technical Degree
Some College (1-29 semester credits)
Some College (30-59 semester credits)
Some College (60-89 semester credits)
Some College (90-120+ semester credits)
Associates Degree
Bachelor’s Degree
Master’s Degree or higher
None of the above

Please indicate the major of your degree that best qualifies you for this position.

Behavioral Science
Business Administration
Communications
Human Services
Psychology
Public Administration
Social Science
Social Services
Social Work
Sociology
Other
Not Applicable

If you indicated “Other” in Question 2, please list what major your degree was in. If this does not apply, type N/A.

Indicate your full-time professional experience determining eligibility for various social service, medical or related programs.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Please list the employer(s) on your application where your experience was obtained in question 4. Type N/A if you have no related experience. See Template Below.

Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:

Do you currently hold a valid driver’s license?

Yes, I currently hold a valid Nevada driver’s license
Yes, I currently hold a valid driver’s license from another state.
No, I do not currently hold a valid driver’s license.

The following skills assessment is a self-assessment used to evaluate an applicant’s training and experience.
I understand that:
A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)
B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the “Education” and “Work Experience” sections of my application;
C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer;
D) Responses to assessment questions that are not supported and clearly documented in the “Education” and “Work Experience” sections on the application may result in question scores being adjusted to receive zero points;
E) Assessment scores may be used to consider applicants for the selection process;
F) I further understand that since exam scores will be automatically generated based on the applicant’s response to each item in the assessment, score appeals will not be allowed for this recruitment.

I have read and understand the above information regarding the completion of the following skills assessment questions. I further understand that this recruitment includes a skills assessment and that the answers I provide must be consistent with the “education” and “work history” sections detailed on my application and that scoring appeals will not be allowed for this recruitment.

Indicate your full-time professional experience documenting cases or entering case notes into a case management system.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Indicate your full-time professional experience providing lead direction, training, and work review to support staff.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Indicate your full-time professional experience setting priorities and following up to ensure coordination and completion of assigned work.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Indicate your full-time professional experience providing input into evaluations, disciplinary matters, and other personnel matters.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Please list the employer(s) on your application where your experience was obtained in questions 8-11. Type N/A if you have no related experience. See Template Below.

Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:

Indicate your full-time professional experience providing factual information regarding various program regulations and procedures and assisting clients in completing applications.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Indicate your full-time professional experience handling issues with clients in person and over the phone who may have significant problems or require specialized services.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Please list the employer(s) on your application where your experience was obtained in questions 13-14. Type N/A if you have no related experience. See Template Below.

Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:

Indicate your full-time professional experience working with difficult or complex cases and making appropriate referrals to other community programs or social service agencies.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Indicate your full-time professional experience interviewing clients to determine eligibility for various social service programs

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Indicate your full-time professional experience working with difficult or complex cases and making appropriate referrals to other community programs or social service agencies.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Indicate your full-time professional experience determining eligibility for various social service, medical or related programs.

No Experience
Less than 2 years
2 to 3 years
3 to 4 years
4 to 5 years
More than 5 years

Please list the employer(s) on your application where your experience was obtained in questions 16-19. Type N/A if you have no related experience. See Template Below.

Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:

Please indicate below the statement that best describes your Spanish bi-lingual ability.

I am not bilingual in Spanish
I have a good comprehension of Spanish
I speak Spanish fluently
I read and write Spanish at a proficient level

Please indicate which of the following public sector departments you have experience working in. Select all that apply.

Child Support
District Attorney
District Court
Family Services
Health and Human Services
Housing and Urban Development
Public Guardian
Social Services
State Welfare Agency
None of the Above

Some positions may be used to fill term Limited-Permanent positions. This means that the selected candidates will be hired for a special project and/or duties of a limited duration and will be required to sign a term of employment letter specifying condition(s) and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment.

I am willing to be considered for a Limited-Permanent position as described above.
I would not like to be considered for a Limited-Permanent position.

I am willing to be considered for a Grant-Funded position as described above.
I would not like to be considered for a Grant-Funded position.

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