Administrator, Port Operations Support

Job Details

Job Location
Irvine– Headquarters – Irvine, CA

Position Type
Full Time

Education Level
High School/G.E.D

Travel Percentage

Job Shift

Job Category


About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers’ products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.


The Administrator, Port Operations Support is responsible for keeping track of consignment inventory at each GLOVIS and vendor locations. The primary function is to assist in organizing the billing and time tracking portion of the Parts & Service Department.


  • Billing and Time Tracking
    • Coordinates all service and parts issues between customers and the ports
    • Follow up on issues arising from development, inventory, ordering, shipment and OS&D (Over, Short and Damages) inventory
    • Port Installed Option (P.I.O) Inventory Coordination and Management (Installations, Throw Ins, Monroneys, Literature, Labels)
    • Liase with Hyundai, Genesis and Kia quality departments and our port processors to ensure organizational success
    • Monitor/Track/Manage Labor Time Studies/ PIO Installation training
    • Coordinate all service and quality issues between our vendor, customers and locations; follows up on issues as they arise
    • Receive and support incoming internal and external customer inquiries phone calls; emails and on site visits
    • Track and Monitor parts development from MOBIS; attend weekly MPA meetings
    • Coordinate attendance to all Labor Time Studies (LTS); actively participate in LTS development
    • Work directly with management to effectively approve; reject and or challenge final LTS prior to launch
    • Enter/Track and Monitor Installation PIO rates into ITMS for accuracy
    • Monitor PIO penetration rates and attend customer forecast meetings; Ensure penetration data is provided to Port managers
  • Administrative Support
    • Provide general administrative support to the department
    • Compile data, conduct analysis, and compile ad-hoc reports for the department

Compensation Range

$63,000- $72,000 annually

Benefits of working at Hyundai GLOVIS America Inc.

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Care & Dependent Care Flexible Spending Accounts (FSA)
  • Basic Life and AD&D as well as Short and Long Term Disability
  • Paid Vacation, Holidays, and Sick leave
  • Pet Insurance
  • Hospital and Critical Illness Insurance
  • Wellness Program and Gym Reimbursement*
  • 401(k) with Generous Matching
  • Referral Bonuses*
  • Auto Allowance*
  • Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
  • Discretionary Bonuses*
  • Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy



  • Proficient with Microsoft Office (Excel, Word, Outlook, Power Point), web navigation, file management, and general PC system required
  • Must be knowledgeable of fundamental database management techniques and operational capabilities
  • Must be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Must possess great communication, planning, organizational, time management, and critical thinking skills
  • Must be knowledgeable of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology

Education & Experience

  • High School Diploma/ G.E.D. Required
  • 5-8 Years of Experience in Business Administration
  • Inventory and/or Warehouse Experience Preferred

Physical Requirements

  • Ability to sit in front of a desk and/or in front of the computer for long periods
  • Repetitive use of hand/grasping product, writing, and typing
  • Stand/walk
  • Drive
  • Travel rarely
  • Carry/lift a maximum of 25 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Typical office environment with low-level noise exposure
  • Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

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