In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Senior Critical Environment (CE) Program Manager, Northern Virginia Metro.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Senior Critical Enivironment Program Manager, Northern Virginia Metro, you will perform a key role in delivering and managing the critical environment infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications:
Required Qualifications:
- High School Diploma or equivalent AND 2+ years program management experience in large scale mission-critical operations and construction
- OR 3+ years’ program management experience in large scale mission-critical operations and construction.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
To promote health and safety in the workplace, employees are subject to required health related screenings, such as hearing testing, which includes both baseline testing and annual retests, where permitted by applicable law.
Preferred Qualifications:
- 4+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
- Experience working with the operation of building cooling, electrical, mechanical, and life safety systems.
- Experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS).
- Experience in project management or relevant certification/training in project management.
- Associate’s or Bachelor’s Degree in Mechanical or Electrical Engineering.
Data Center Operations Management IC4 – The typical base pay range for this role across the U.S. is USD $99,000 – $195,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $129,500 – $216,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Responsibilities:
- Provide direction, guidance, and oversight on projects, programs, and initiatives for the Critical Environment (CE) discipline of Data Center Field Operations (DCO) as a primary operations point of contact during the data center construction process.
- Own and drive resolution of identified gaps on the ground with DCO business partners during data center construction.
- Work alongside internal and external construction business partners throughout the entire construction process, leaving no detail unchecked, to guarantee quality on transition to operations.
- Act as the central point of contact for DCO teams, actively seeking their feedback on the progress of the under-construction data center, translating insights into actionable improvements that enhance project delivery.
- Champion the standardization of procedures across your area of influence, fostering alignment with metro, regional and global teams, and relentlessly promoting streamlined operations.
- Foster effective collaboration with partner teams, utilizing negotiation and an astute ability to identify and drive tasks that yield exceptional quality results, aligning with the Operations organization’s high standards.
- Offer direct support to construction personnel during critical construction phases leveraging extensive operational knowledge to address complex challenges.
- Continuously monitor and analyze the risk profile of the metro area, offering strategic guidance and action plans to effectively mitigate risk factors while meticulously tracking progress.
- Enforce compliance with Microsoft’s policies, standards, Technical Service Bulletins (TSBs), and guidelines, ensuring unwavering adherence to the Operations organization’s quality standards.
- Adhere to Critical Environments Policy and Standards to drive consistency and best practice adoption across the region.
- Identify areas for enhancement and drive continuous improvement efforts to elevate delivery to meet or exceed organizational standards.
- Utilize structured governance to prioritize and manage projects, consistently ensuring that project outcomes align with the Operations organization’s expectations.
- Embody our culture and values