senior corporate communications manager, partner experience
Since the beginning, human connection has been core to Starbucks purpose. We set out to be a different kind of company, creating a culture of warmth, belonging and deep care for our coffee farmers, partners (employees), customers and the communities we serve all over the world. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
We are looking for a senior corporate communications manager, partner experience who will advance our partner brand news agenda and storytelling via traditional and digital earned media, and through highly integrated marketing communications programming. In direct partnership with our internal communications team, this person will program, execute and measure high-impact, integrated communications plans focused on Starbucks partner experience news and storytelling agenda. Within that integrated programming, this person will be responsible for media relations strategy, relationship building and execution.
Experience and a passion for media relations is a must. Candidates should enjoy and demonstrate a proven track record engaging with reporters, editors, partners and key internal and external stakeholders.
As a key subject matter expert within the organization, you will be expected to provide timely strategic communications counsel to cross-functional partners and teams across the company, including senior leaders.
We are looking for someone who can lead through our Starbucks Mission, Promises & Values and has a demonstrated experience delivering on priorities, problem-solving, building capability and leadership, managing ambiguity and working within high performing teams. That means:
- A strategic-thinker, able to envision, communicate and develop short and long-term proactive news agendas for prioritized, reputation-driving initiatives;
- Serving as an on-the-record spokesperson who demonstrates skills to influence earned media reporting;
- Being a champion for the partner experience, our Mission and nurturing a positive company culture;
- Ensuring inclusion, diversity, equity and accessibility are integrated into practices at all levels;
- Leading with a growth mindset and acting as a catalyst for change – seeing opportunities and driving improvements.
We’d love to hear from people with:
- 7+ years or more communications experience (with 3+ years in corporate communications) in retail, food & beverage, agency, and/or corporate management environment.
- A deep curiosity for store operations and what it’s like to be a Starbucks partner. The ideal candidate understands the right voice and tone necessary for future and current partners, thought leaders and policy makers, and has a demonstrated understanding of Starbucks and its retail business.
- Excellent writing, presentation and verbal communication skills.
- Experience establishing and leading complex integrated communications plans with multiple departments and stakeholders, and successful track record in leading large-scale initiatives.
- A process-oriented mindset who can take on often ambiguous projects and insert process to establish clear roles and responsibilities.
- Familiarity and experience with non-traditional communications channels and platforms, and how they behave.
- Demonstrated ability to effectively manage time, prioritize tasks, work independently and maintain confidentiality.
- Comfort working with team members who are remote.
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com