Job Description
E15 Group
At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.com
LOCATION:
The Senior Analyst will be expected to work the majority of the work week from Prudential Center located at 25 Lafayette St, Newark, NJ 07102. Occasional attendance at events will be expected. Based on workload and communication with the Vice President of Hospitality, remote work can be allowed.
SALARY RANGE: $80,000 – $90,000
Job Summary
The E15 analyst for the New Jersey Devils will spearhead the delivery of analytics and insights to our operators and partners at Prudential Center. In this role, you will be responsible for working with Levy’s Vice President of Hospitality and Director of Operations, and the Devils Strategy & Analytics team to set the strategy for the deployment and focus of analytics insights across hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics and partner service that fuel the innovation that is driving Levy Operations forward. Ultimately, this role will focus on conducting data-driven projects, included performance reporting and economic valuations, and serving as project manager for key initiatives, including the strategic deployment of E15’s proprietary analytics products.
Responsibilities:
- General analytics support for the Devils F&B
- Manage relationships with key client and Levy stakeholders and understanding their overall strategies and business objectives
- Develop specific knowledge about the venue, including physical configuration, proposed technology, and operational processes
- Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
- Identify opportunities to change existing product offering or distribution
- Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
- Communicate key guest insights and potential action items
- Analyze and build optimal solutions around variable labor and cost of sales management
- Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
- Support, manage, or directly completely ad-hoc analytics projects as needed or required
- Support for strategy development of new technology initiatives in cooperation with the Devils strategy department
Qualifications:
- Ability to develop and own stakeholder relationships
- Ability to work collaboratively in a consultative role
- 1-3+ years of experience in quantitative, analytical and/or client-facing businesses as well as experience interacting with internal organizational leadership
- Bachelor’s and/or Master’s degree in business analytics, statistics, economics, or a related field
- Experience in Excel with experience in financial modeling a plus
- Some experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis
- Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
- Experience in survey analytics
- Can share examples of using data to solve complex problems
- Food service operations awareness/experience
- Experience communicating complex ideas to non-technical audiences
- Excellent interpersonal and stakeholder management skills
- Proactive approach to problem solving and adding value
Apply to E15 today!
E15 is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates at E15are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1169622
E15 Group
Joel Riet