Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you’ll do
As the Senior Analyst of Pricing Strategy, you will be responsible for enabling our executive team to make key strategic decisions by creating a clear, insightful fact base and highlighting the strategic implications of that analysis. In this role, we are looking for a dynamic and results-oriented analyst who can not only drive the analysis but also deliver clear recommendations on how to improve DocuSign’s monetization strategy. You will collaborate extensively with product marketing, product management, partner marketing, sales, and finance to accelerate growth across our company as we create a new software category.
This position is an individual contributor role reporting to the Director, Pricing Strategy
Responsibility
- Build a fact base and communicate insights to support some of DocuSign’s most important strategic decisions
- Analyze DocuSign sales data and product usage data to develop key business insights (e.g., Who’s buying what? Who’s using what? Where do we have opportunities to create more customer value?)
- Identify, incorporate, and analyze external secondary research to supplement our internal data (e.g., government research, analyst reports, public company financials)
- Create and analyze data from primary research (e.g., customer surveys, conjoint surveys) conducted by DocuSign and our research partners
- Communicate business insights identified in the analysis by creating clear, concise, and persuasive PowerPoint presentations
- Understand customer needs, create customer value, and highlight competitive differentiation through pricing and packaging strategy
- Understand value-based packaging and pricing principles
- Support DocuSign’s evolving monetization strategy, working cross-functionality to deliver sales enablement and assets that bring our strategies to life
- Develop an understanding of DocuSign’s global product portfolio, including how products work, their value prop., key target audiences and use cases
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.
What you bring
Basic
- Minimum of 5 years of related experience with a Bachelor’s degree or a minimum of 3 years of related experience with a Master’s degree
- 5 years of experience in an analytical role, preferably at a SaaS technology company
- Experience with Microsoft Excel, SQL, and Tableau with the ability to clean, blend, prepare, and organize large quantities of data
Preferred
- Experience with cloud software or high tech preferably in a SaaS / aaS technology company
- Previous analytical experience at a consulting or financial services firm, or Strategy organization (e.g., Sales Strategy/Ops role)
- Experience building customer research, including conjoint surveys
- Advanced skill level and demonstrable experience distilling big data sets into actionable insights that drive business value
- Advanced skill level and demonstrable experience creating, visualizing and presenting data in a visual format and the ability to explain these insights clearly and concisely
- Strong collaboration, verbal, and written communication skills
Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California: $105,100 – $161,775 base salary
Illinois and Colorado: $98,800 – $135,850 base salary
Washington and New York (including NYC metro area): $98,800 – $144,550 base salary
This role is also eligible for bonus, equity and benefits.
Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
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