Senior Analyst – Life Policy Administration Systems – Birmingham

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Protection Core Admin Team at Protective Life Corporation has an opening for a Senior Analyst Business Systems in our Birmingham, Alabama home office. This role focuses on working with the Information Technology (IT) staff and Business Partners to implement proposed changes, enhancements, and other needs for Protective’s Life Policy Administration systems.

The qualified candidate will be responsible for thorough analysis of the most complex information and requirements, certifying changes made to our systems, developing, and maintaining certain system values and settings, providing the most complex business consulting support to the IT staff and customers, and to influence others in IT and customer areas through teaching/sharing of specialized knowledge and/or leadership roles.

Job functions:

    • Project Management:
    • Acts as a lead consultant on the most complex larger scale projects that cross multiple teams and divisions.
    • Key contributor to developing project plans, schedules, and dates.
    • Fully utilizes appropriate project tracking methodologies and database(s) to manage multiple projects through the project life cycle.
    • Documents complex project phases, provides regular status updates and creates effective release/implementation plans.
    • IT Influence/Leadership:
    • Represents the team in interdepartmental projects and corporate initiatives; consults with the business area on the complex system-related issues and makes recommendations for better utilizing the available technology.
    • Recognized by peers and business partners as a subject matter expert in their assigned area(s) and shares business and systems knowledge with others.
    • Provides leadership by modeling excellence in high productivity, strong work ethic, and positive interaction with others.
    • Enterprise Analysis:
    • Takes a lead role on the highest level of all phases of most complex system analysis and design.
    • Identifies business opportunities or solutions to the most complex business problems and determines the optimum project investment path for the enterprise including implementation of new business and technical system solutions.
    • Acts as a resource to help define the scope and objectives of the most complex system-related projects using various analysis, research, and fact-finding techniques, and evaluates the proposed new systems or enhancements for estimates and feasibility.
    • Takes the lead on challenging the status quo and recommends innovative solutions that provide the most valuable outcome the fastest and poses the least risk to the enterprise.
    • Understands the pros and cons and the corresponding impact of proposed solutions/changes for the most complex projects to the business and other systems.
    • Quality Assurance/Testing:
    • Ensures complex products, goods and services satisfy customer requirements using a standard process methodology.
    • Takes a lead role in reviews of code, specifications, requirements, etc. to develop, document and implement repeatable test plans.
    • Proactively diagnoses problems through research, analysis, and understanding of structured languages.
    • Requirement Process:
    • Using a structured approach, develops a comprehensive set of requirements or business models necessary to create the desired sustainable “to be” business environment.
    • Translates end-user requirements into workflow and procedural changes and specifications for complex system modifications as appropriate.
    • Ensures that requirement statements are complete, consistent, concise, traceable, unambiguous and verifiable and that they conform to defined standards.
    • Production Support:
    • Diagnoses and manages the most complex software defects and system anomalies to a successful resolution.
    • Works with software developers to resolve the most complex problems and provides detailed diagnostic information.
    • Application Configuration:
    • Creates, maintains, and coordinates updates to complex critical system data elements and configurable applications, including rules, values, tables and output with little or no development resource assistance.
    • Understands the most complex data structure and database schemas.
    • Training:
    • Prepares end-user procedures and manuals and provides end-user training for the complex new or changed system functionality.
    • Motivates fellow team members through knowledge sharing and mentoring.


    • Typically, 15+ years of applicable work and/or technical experience
    • Typically, post-secondary degree, with a technical concentration, in a discipline such as: Management Information Systems, Computer Science, Statistics, or Applied Mathematics, applicable work experience in either a technical field or the life insurance or annuity industry may be substituted. Life policy administration or financial system experience is preferred.
    • General understanding of life products and policy administration is preferred.
    • Must be able to comprehend, analyze, and interpret complex life product specifications and calculations.
    • Advanced knowledge of Microsoft Excel, including pivot tables, lookups, and formulas is preferred.
    • Experience in IBM mainframe environment (Life-Comm, LIFE/70) is preferred.
    • Skills required:
    • A thorough understanding of the system’s underlying values, tables, and codes and their impact on system processing
    • Most complex analytical skills and problem-solving skills; competent to work in all system analysis phases and to consider most complex business implications of applying technology to the current and future business environment
    • Demonstrates a complex working knowledge of systems and software development concepts, practices, and procedures
    • Ability to work effectively under very tight deadline pressure
    • Proficiency in pertinent tools and software necessary for the position
    • Ability to plan, schedule and execute multiple concurrent activities
    • Clear use of the English language in written and oral communications and the ability to interpret and communicate technical information to non-technical personnel and vice versa
    • Complex presentation and negotiation skills and the ability to lead meetings professionally and effectively
    • Ability to act with diplomacy in resolving conflict, consulting and in acting as an agent in charge
    • Must be self- motivated, able to work independently and willing to self-teach and take responsibility for ongoing professional development

$72,000 – $95,000 a year

Protective’s targeted salary range for this position is $72,000 to $95,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits:

We aim to protect our employees’ wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Diversity and Inclusion:

At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.

We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace unique skills and abilities. Our aim is to create an equitable and accountable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.

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