SAP C4C Technical Senior Consultant
Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Digital ERP. The Digital Web team works with clients to advise, design, implement and deploy eCommerce and Portal solutions. Our eCommerce capabilities provide transactional solutions related to online marketing, sales and service; for both Direct-To-Consumer and Business-to-Business. Our Portal capabilities provide intranet and internet solutions focused on content presentment and transaction capabilities for both internal enterprise as well as customer facing purposes.
Act in a leadership role on client projects and for junior staff.
Help define system and integration architecture, technical requirements, and technical designs (including scenario design and flow mapping).
Lead technical consultants in the design and execution of C4C customization and technical activities and integration of C4C with other SAP and non-SAP systems
Create technical designs, coding, prototyping test planning and execution, technical training coordination, and documentation of operational support procedures.
Help clients define forward-looking business strategies related to digital transformations.
Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce, and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.
We serve our clients through the following types of work:
- Cross-channel customer engagement strategy, design, and development web, mobile, social, physical)
- eCommerce strategy, implementation, and operations
- Marketing Content and digital asset management solutions
- Marketing Technology and Advertising Technology solutions
- Marketing analytics implementation and operations
- Advertising campaign ideation, development, and execution
- Acquisition and engagement campaign ideation, development, and execution
- Agile based, design-thinking, user-centric, empirical projects that accelerate results
Qualifications:
Required
- Experience in onsite techno functional roles on at least two SAP C4C implementations.
- 5+ years’ experience with SAP C4C.
- Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. technical lead, functional lead, work stream lead, project manager).
- Experience in using ABSL, UI Designer in SAP Cloud Applications Studio to develop, deploy and support complex SAP Cloud for Customer implementations.
- Experience in design and development of SAP Cloud for Customer Custom Business Objects, Extensions and C4C BADI’s.
- Experience in integrations with SAP and non-SAP systems using SOAP and ODATA web services.
- Familiar with integrations between C4C and SAP/non-SAP systems using CPI. Strong debugging and problem-solving skills in SAP Cloud for Customer
- Experience with data workbench, data templates and conversions
- Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
- Identify technical requirements, perform requirements management, lead technical design prototyping, process design, including scenario design and flow mapping, supervise technical consultants in developing code for additional non-standard functionality requirements as well as testing, training, defining support procedures and supporting implementations.
- Work independently or as part of a team to manage and complete multiple task assignments
- Identify client business issues through vendor/Deloitte client team and facilitate solution development
- Demonstrate strong verbal and written communications skills
- Travel up to 50% on average based on the work you do and the clients and industries/sectors you serve
Preferred
- Experience on SAP Sales Cloud Version 2, SAP Build (AppGyver)
- Experience on SAP BTP with Sales and Service Cloud integrations using microservices
For individuals assigned and/or hired to work in California, Colorado, Jersey City, Nevada, New York City, and Washington State, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California, Colorado, Jersey City, Nevada, New York City, and Washington State and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,000 to $189,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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Limited immigration sponsorship may be available.
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