General Purpose
At Alpine Bank, our formula for success combines our cultural traditions with a clear strategic vision for development. The Retail Trainer is responsible for facilitating training to new employees and existing staff of Alpine Bank. They will aide in the development of training programs, that will translate into the development of internal staff and create a competent and engaging workforce. We are a community bank focused on growth that promotes quality, compassion, loyalty, integrity, and independence. Consider joining the Alpine Bank Staff Development team.
Essential Duties/Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Presents on-site, virtual and hybrid training materials surrounding Retail products and services, and other training processes.
- Collaborates with Electronic Banking Trainer to deliver trainings, such as, but not limited to, New Employee Orientation, Customer Service Representative Training, New Accounts and Advanced New Accounts for Alpine Bank staff.
- Travels to all Alpine Bank locations to deliver training and perform other duties as required.
- Aides in the development and maintenance of trainings and materials.
- Effectively communicates and integrates the Bank’s core values in all training.
- Assists in measuring outcomes to assess training course effectiveness through surveys.
- Assists in maintaining new and existing content held within the Learning Management System (LMS) and other applicable software.
- Demonstrates a commitment to continuing education by staying current on banking regulations and policies.
- Performs updates to guidelines and other training tools.
- Regular and reliable on-site attendance is an essential function of this job.
- Performs other duties as assigned.
Employees are held accountable for all duties of this job.
Job Qualifications
Knowledge, Skills, and Ability:
- Ability and willingness to learn new products and software. Work with changes in processes, workflow and implement any additional materials as needed to successfully create training materials.
- Strong understanding of banking software, information technology systems and software with a high proficiency in the use of Adobe Creative Cloud, Microsoft PowerPoint, Word, and Excel.
- Work with Learning Management Systems and training creation programs.
- Detail oriented with a focus on accuracy and organization.
- Ability to create learning activities in a way that makes the most of the learning experience by using critical thinking.
- Ability to engage Trainees in a collaborative learning environment, through quickly adapting to all different learning styles and experience levels of the class.
- Demonstrates the ability to work independently or in a team environment.
- Displays excellent written and verbal communication skills.
Education or Formal Training:
- High School Diploma or General Education Diploma (GED) equivalent required.
- Possession of, or ability to obtain a valid Colorado Driver’s license is required.
Experience:
- One (1) or more years of related experience within a professional environment.
- Previous experience in a bank or financial institution highly desired.
- An equivalent combination of education and experience may be substituted on a year-to-year basis.
Working Conditions
Working Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some travel may be required.
Physical Activities:
These are representative of those which must be met to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required; it would require the ability to reach for and lift files, open filing cabinets and bend or stand on a stool as necessary. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 25 pounds.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Starting Rate of Pay is from $20.00 to $25.00 per hour, depending on experience.
For an overview of our employee benefits please visit:Alpine Bank Careers Page
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)