About the Agency:
The NYC Department Housing Preservation & Development (HPD) promotes quality and affordability in the city’s housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity
HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion-the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
Your Team:
The Office of Enforcement and Neighborhood Services (OENS) works closely with other HPD divisions and outside community partners to identify buildings with violation problems, assess and develop appropriate strategies to address those properties, and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. HPD uses enforcement tools within the Division of Code Enforcement, Housing Litigation Division, Emergency Repair Program, or the Division of Special Enforcement to ensure compliance with legal and regulatory obligations.
The Office of Enforcement and Neighborhood Services is composed of 8 divisions:
• Preservation Services Exec Office (EXEC), Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), Emergency Operations Division (EOD), Division of Special Enforcement (DSE)
Your Impact:
Under direct supervision of the Director of Registration Assistance Unit in the Division of Administration and Internal Compliance (AIC) in the Office of Enforcement and Neighborhood Services (OENS), the division would like to hire a Registration Associate/Community Coordinator.
Your Role:
As a Registration Associate/Community Coordinator for the Division of Administration and Internal Compliance (AIC), you will be responsible for but not limited to the following:
Your Responsibilities:
• Assisting the Unit with the daily tasks of Registration Assistance by helping private owners of multiple dwellings and private dwellings in New York City who are statutorily required to annually register their properties with HPD in accordance with NYC Housing Maintenance Code, Sections 27-2097 through 27-2109.
• Assisting with the processing of the unit’s daily mail influx which consists of large volumes of registration forms and ensure that mail is opened, sorted, and scanned;
• Liaison to and providing customer service through research via email and in-person contact to owners and managing agents seeking information and assistance with property registration matters;
• Liaison to and providing customer service via high-volume call center;
• Process requests for Certified Copies, Invalidations, and Not Required to Register Forms;
• Process and respond to Freedom of Information Law (FOIL) requests;
• Process and respond to court subpoenas requesting Property Registration Forms;
• Conduct research and respond to agency Ticklers received by City Hall;
• Monitor the Unit’s electronic In-Box to ensure prompt responses to written inquiries from owners and managing agents, elected officials and other City Agencies regarding Annual Property Registration issues;
• Accept and process payments of various types of fees from owners of multiple and private dwellings in New York City who statutorily required to annually register their properties with HPD in accordance with NYC Housing Maintenance Code, Sections 27-2097 through 27-2109.
• Represent the Unit at outreach and community events such as Owner and Resource Fairs to enhance and increase the number of Annual Property Registrations;
• Review and evaluate documents submitted by building owners for accuracy and completeness;
• Perform special projects.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.
Preferred Skills
• Strong interpersonal skills which allow effective direct communications with HPD officials, agency staff and external parties to which the office relates.
• Ability to work under pressure and restrictive deadlines, in an atmosphere of intense activity.
• Excellent analytical ability & research skills.
• Strong Customer Service Focus.
• Excellent verbal, writing and computer skills.
• Bilingual a Plus -Spanish Preferred
Additional Information
Note: Selected candidates may be assigned to work evenings and weekends.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
In addition, the Department of Housing Preservation & Development offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees’ Retirement System);
401(k) and Roth 457(k) Retirement Savings Programs; U.S. Savings Bonds Flexible Spending Program; Health Benefits, Dental, Vision Coverage, Prescription Drug Program; Training and Professional Development; Opportunity for Scholarship; ‘College Savings Program; Paid Holidays and Generous Annual Leave.
HPD’s vision is to promote strength and diversity in our workforce and an inclusive and equitable work environment.
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.
To Apply
Apply online
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Work Location
100 Gold Street
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
POSTING DATE
07/17/2023
POST UNTIL
07/30/2023
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.