Salary: $16.26 Hourly
Location : 321 West Main Street Rochester, NY
Job Type: Other
Job Number: 23PSIP2301
Department: Emergency Communications Department
Bureau: 911 Call Center
Opening Date: 06/05/2023
Closing Date: 6/19/2023 11:59 PM Eastern
General Description
This course is an exploratory course of study designed to provide an overview of telecommunications in general with a focus on Emergency Communications and the Monroe County 911 Center operated by the Emergency Communications Department of the City of Rochester. Students receive instruction in answering calls, processing information and the duties and responsibilities of call takers in both the emergency and non-emergency setting. Within two weeks of successfully completing this course, plus the two week Hillside YETA course that follows, the student will be eligible to sign up for an accelerated Civil Service Exam.
Summer Public Safety Intern Program (SPSIP) is a multi-week program scheduled to be held from July 17, 2023 to August 11, 2023. The summer program is designed to provide participants with a sequence of courses and activities to prepare them to pursue and obtain selected careers in public safety.
The coursework and training will provide skills in basic academics, general employability and decision-making and occupation-specific requirements. Participants will also receive an overview and history of the career/industry selected and a basic understanding of its general management and operations.
Typical Work Activities
This course consists of a series of activities and assessments to assist in achieving the outcomes for the course. Each week students will work on various combinations of assignments, activities, discussions and readings.
Materials Applicants are Required to Bring: Notebook and pens/pencils.
Summer 2023 CLASSROOM EXPECTATIONS:
- Cell phones/electronics will not be used unless on break.
- Students will wear business casual clothing. No open toe shoes or heels allowed.
- Come to class prepared with notebook, a minimum of two pens and pencils.
- No horseplay or vulgar language will be allowed.
- No use of language or vocabulary that is insulting or uncomfortable to another’s culture, race, nationality, origin or sexual orientation will be accepted.
- Grooming. Clean and professionally presentable (Good Hygiene is the utmost important.)
- All paperwork will be handed in on time.
- All students will respect and obey all instructors and guest lecturers.
Minimum Qualifications
Course participants are required to meet the following requirements and expectations:
- Provide proof of a High School Diploma or G.E.D.
- Provide proof of a NYS ID
- Proof of City of Rochester residency is required throughout Summer Public Safety Intern Program (SPSIP)
- Be between 17-21 years of age
- Successfully complete a pre-employment drug test and criminal background check.
- Be on time for class and attend daily.
- Be a team player.
- Possess critical thinking skills.
- Abide by the Summer Public Safety Intern Program (SPSIP) Rules of Conduct.
- Successfully pass an interview.
- Submit application and all required information on time.
For more SPSIP information, visit
For more information about the Emergency Communications Department, please visit
This position is not eligible for benefits.
01
Do you have a High School diploma or GED?
- Yes
- No
Required Question