The Program Demand Planner facilitates the on-time delivery of deliverables from the Customer & Program Management department. This includes monitoring product development, all the way through physical delivery of material to the customer. A highly networked role, the Program Planner will work with Program Engineering, Procurement, Production Planning, and Quality to ensure the appropriate goods are on order and coordinate deliveries and priorities with Operations. This position will also analyze and create data models and work with Data Analytics teams to ensure proper reporting and forecasting. This position reports to the Manager of Sales Operations and Demand Planning.
Duties and Responsibilities:
- Support Planning and Fulfillment to implement effective forecasting models to accurately predict customer demand
- Analyze customer orders and forecast safety stock levels to ensure customer requirements are met
- Monitor customer service levels and identify areas for improvement
- Monitor On-Time-Delivery metrics, review late impacts, and escalate risks as necessary
- Develop and maintain strong relationships with Program Managers and act as central supply chain point of contact for Program Management
- Collaborate with Sales, Operations, and Finance teams to ensure quote to cash cycle support
- Support the monthly cross-functional Executive Sales and Operations Planning meeting
- Coordinate with Planning for inspection of goods upon delivery for any high-risk deliverables
- Coordinate and prioritize expedite needs with Operations and Quality to ensure no or low disruption to production planning
- Collaborate processes and support AOG and Expedite activities
Requirements
- Bachelor’s degree in Business, Supply Chain, or equivalent practical experience
- Knowledge of supply chain management and inventory control a plus
- Proficiency in Microsoft Office Suite and ERP systems
- Understanding of Power BI a plus
- Ability to simplify complex problems and propose solutions
- Highly analytical and good at working with diverse data sources to derive key insights
- 0-2 years of work experience in a professional environment
Benefits
The starting pay range for this position is $58,000 to $77,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location.