IT Support Specialist

Do you typically out-perform others when it comes to tasks? Do you love being the resident expert in all things IT related? Do you enjoy helping people? Are your decisions driven by data and facts? ELITE Transit Solutions is seeking a detail and technically-oriented IT Support Specialist in our Phoenix office.

ABOUT THE ROLE:

IT Support Specialist is part of a highly dynamic and active team focusing on the administration and support for the staff at ELITE. Additionally, the IT Support Specialist will be responsible for the upkeep, configuration, and reliable operation of systems as well as new user setup.

SHIFT: Monday through Friday 9:00am-6:00p (IN OFFICE)

ABOUT US:
ELITE Transit Solutions is a rapidly growing third-party logistics (3PL) company with an office in the heart of Scottsdale’s dynamic Old Town neighborhood. Surround yourself with highly motivated individuals who bring hustle and heart to work every day! At ELITE, we match our shipping partners with the best carriers possible to push the supply chain forward and provide the top customer service in the biz.
Our proprietary technology is pushing us forward & there are big things on the horizon!
Come be part of our team and build something Distinctly ELITE.

ROLE AND RESPONSIBILITIES:

  • Administration, support, and configuration of Microsoft 365 for staff.
  • Troubleshoot Office 365 and 3CX related issues.
  • General IT: End-user support and training for hardware and software.
  • Assist in deployment of software and hardware.
  • Develop Knowledgebase articles and information to assist end users.

SKILLS AND REQUIREMENTS:

  • Associates or technical degree required.
  • General knowledge of networking.
  • General knowledge of basic computer hardware.
  • Experience with the following is a plus:
    • Windows 10 Environment Troubleshooting
    • Microsoft Office Suite (Excel, Word, Outlook, Teams, OneDrive)
    • Active Directory & Group Policy
    • Virtual Machines (vmware, ESXi, vCenter)
  • Physical Requirements:
    • Bending, carrying, lifting, pushing, pulling, reaching, sitting, standing, walking.
    • Must be able to independently lift to 50 pounds.

PERKS:

  • Casual Office Environment – wear jeans!
  • Open, modern workspaces – no cubicles!
  • Lounge Area – pool tables, ping pong and a kegerator
  • Benefits – (medical, dental, vision) start the 1st of the month following your start date
  • Student loan repayment matching program
  • 401k match

We are an Equal Opportunity Employer

Elite Transit Solutions, and its subsidiaries, are proud to be equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex (including pregnancy), age, marital status, sexual orientation, veteran status, gender identity or expressions, or other characteristics protected by law. Elite Transit Solutions also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.

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