Are you interested in joining an innovative team that is at the forefront of solving complex business problems? For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine massive customer impact with retail invention, solving huge business and technical challenges along the way. DEX intelligent Platform consists of the centralized platform engineering teams and science organization to empower some of the challenge and impact innovations such as regionalization.
We are hiring a Principal Product Manager – Tech to lead the Location Aware CX and ML (LLM included) powered delivery experience innovation in DEX Intelligent Platform. As the Product leader, you will drive the definition of the tech products, bringing teams from across the organization and around the globe together to define, build, and deliver on the programs’ vision, improve our store experience for customers, and drive resounding business impact.
Who You Are:
The perfect fit for this role is someone who is highly customer-focused, excels at influencing and engaging others, and can swiftly navigate diverse technical and business challenges. Your history showcases your ability to conceive a vision and steer substantial, machine learning-centric projects to fruition. Your leadership style thrives on collaboration, involving teams across product, program, design, science, and engineering spheres. You possess outstanding communication skills, both written and verbal, simplifying complex concepts and guiding decisive actions. You excel in a dynamic, fast-paced environment, adeptly handling ambiguity and juggling multiple projects and priorities, all while basing decisions on data and customer needs.
Key job responsibilities
– Craft and propel the strategy, roadmap, and business plan.
– Champion customer needs passionately; articulate these needs, harness internal expertise, conduct external market research, and prioritize requirements.
– Ignite team enthusiasm with your product vision, collaborating across departments to bring this vision into reality.
– Compile requirements documents, delineate use cases and customer experiences (CX), and oversee the business metrics and KPIs for your products and services.
– Anticipate and mitigate any obstacles to the team’s strategic, financial, and technical objectives.
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA
BASIC QUALIFICATIONS
– Bachelor’s degree
– Experience owning/driving roadmap strategy and definition
– Experience with feature delivery and tradeoffs of a product
– Experience technical product management
– Experience interpreting and communicating analytics
PREFERRED QUALIFICATIONS
– Experience working directly with Engineers on product enhancements
– Experience in project management methodologies, business analysis, or process improvement
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,000/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.