Overview
The Event Staff primary function is to use knowledge of the building and its services to provide a safe and enjoyable environment for the building patrons entering the facility.
This role will pay an hourly wage of $10.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Foster a positive and enjoyable environment with positive attitude for all guests attending an event
- Responsibilities may include ticket scanning, ticket taking, partial security screening, guest questions, responding to incidents on venue property, directing guests to seating locations, etc
- Ensure all guests are following venue, act, or promoter specific rules and regulations
- Provide assistance to patrons with special needs or wheelchair access
- Direct guests in a variety of situations including emergencies
- Monitor and report any potential unsafe situations to direct supervisor
- Hand out flyers or other promotional items
- Find opportunities to improve the guest experience
- Perform other duties as assigned
Qualifications
- Employee must be at least 18 years old
- High School diploma or GED (or any equivalent combination of education and experience)
- Prior customer service experience is preferred
- Access to reliable transportation
- Must be able to work shifts including nights, weekends and holidays dependent on events schedule
- Stand and walk for four to six hours at a time
- Ability to work independently and as part of a team
- Can communicate effectively in English, both verbally and in writing
- Must be comfortable multi-tasking and working in a fast paced environment
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.