Requisition No: 549525
Agency: Environmental Protection
Working Title: OPS ENVIRONMENTAL SPECIALIST I – 37938029
Position Number: 37938029
Salary: $18.00 per hour; maximum of 28 hours per week.
Posting Closing Date: 06/14/2023
OPS ENVIRONMENTAL SPECIALIST I
State of Florida
Department of Environmental Protection
South District Office
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Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship – protecting our air, water and land. The vision of DEP is to create strong community partnerships, safeguard Florida’s natural resources and enhance its ecosystem.
How You Will Grow:
DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
Where You Will Work:
This position is located, and requires the ability to work, in and throughout the Southwest Florida Counties (Lee, Collier, Charlotte, DeSoto, Sarasota, Hendry, Glades, Highlands, Monroe).
Pay:
$18.00 per hour; maximum of 28 hours per week.
No benefits or insurance is included with this position.
Your Specific Responsibilities:
Ensure all processed work products (i.e. permit of applications, including the 404, incoming and outgoing e-correspondence, compliance inspection reports, sampling and other reports, database and tracker updates, records and e-files, mail) are accurate, completed timely and processed in accordance with established standard operating procedures, requirements and policies. Primary duties typically includes performing the following administrative activities: processing and routing of permit applications and other regulatory documents in order to achieve time-to-process metrics, providing exceptional customer service (i.e. greeting customers, answering and routing incoming calls, processing e-files, scanning and uploading e-files), corresponding and interacting with staff, the public and the regulated community, operating office equipment, picking up mail and working closely with others in a team setting, supporting district operations and participating in work flow improvement initiatives.
Team-Work
Demonstrate support of Department leadership through actions and words when representing the Department. Provide, receive, and act upon both internal and external feedback in a positive manner and respectfully offer constructive counsel to peers, subordinates, and managers. Complete work assignments enthusiastically, with diligence and care. Maintain active and productive participation in meetings and discussions. Identify solutions to problems and provide them along with any innovations to management without creating conflict. Amplify and contribute to the Department strategic goals and values. Arrive to work on-time, appropriately groomed and attired for the workplace, keep a set work schedule, and maintain focus on assigned tasks regardless of outside issues. Positively embrace change, productively and proactively communicate concerns to management, and take personal responsibility for promoting and ensuring organizational success.
Customer Service
Identify and meet the needs of customers in order to provide excellent customer service. Communicates proactively and in a clear consistent manner. The incumbent is expected to be helpful, cooperative, polite, respectful, and concerned at all times in their interactions with customers when representing the Department.
Outreach, Efficiencies, and Cost Savings
Support, participate, and assist in external outreach events (compliance assistance workshops, facility to reduce regulatory burden and enhance relationships with the Department’s stakeholders or general public. Identify potential areas to improve procedures and offer solutions to improve workplace efficiencies.
Training and Safety
Participate with internal training events/activities to gain the essential skills needed to perform job duties. Consistently follow safety protocols and notify management of any potential safety hazards. This includes participating in safety events, job shadowing, on the job training, and team building initiatives as directed by management. Self-advocate for training and partner with appropriate district staff to learn about multiple DEP program areas.
Required Knowledge, Skills, and Abilities:
- Ability to deal with the public in a courteous and respectful manner.
- Ability to establish and maintain effective working relationships with others.
- Ability to determine work priorities and ensure completion of work assignments without close supervision
- Ability to effectively communicate verbally in person, over the phone, and in writing..
- Ability to solve problems and make decisions.
- Skilled in the use of personal computers including the functional use of MS Office software (Word, Excel, PowerPoint, OneNote) and the ability to learn DEP proprietary software.
- Ability to work independently.
- Ability to apply critical thinking when making decisions.
- Ability to track and coordinate multiple projects.
- Ability to be adaptable, flexible, resourceful and to maintain a positive outlook.
- Ability to maintain a valid Class E Florida driver’s license and travel overnight when required.
Preferred Knowledge, Skills and Abilities:
- Associates degree or higher from an accredited college or university
Minimum Qualifications:
- Valid Florida Driver’s License
To learn more about the DEP South District office, please access the following link: https://floridadep.gov/south
Contact Information:
Amanda Ades
South District DEP
2295 Victoria Avenue, Suite 364
Fort Myers, FL 33902
(239) 344-5652
DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_VeteransPreference@dep.state.fl.us
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.