ABOUT ACW
Adobe Care & Wellness (ACW) is an organization whose culture is based on inclusivity and guided by a driving mission to positively impact the lives we touch. Founded in 2018, ACW is a woman-owned business, recognized as one of Arizona’s fastest-growing companies and a Phoenix Business Journal’s “Best Places to Work.” Based out of Phoenix, AZ with satellite locations in multiple states, ACW is an integrated health solutions company that specializes in customizing programs for insurance groups, providers, hospitals, and families offering case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. ACW is one of the only fully integrated healthcare providers in the nation, offering top-tier, meaningful medical services with a variety of service lines. As we continue to expand and serve those in need, we are looking for people who want to make a difference.
POSITION SUMMARY
We are seeking a highly motivated and experienced Nurse Practitioner Manager to oversee and manage our in-home risk assessment program. The ideal candidate will be responsible for leading a team of nurse practitioners and ensuring that all in-home risk assessments are conducted in a timely and efficient manner.
DUTIES & RESPONSIBILITIES
- Establish strategic goals by gathering pertinent business, financial, services, and operations information aligned with the organization.
- Conduct in-home assessments on identified patients, following established guidelines and necessary training.
- Oversee and manage a team of nurse practitioners who conduct in-home risk assessments both in person and via telehealth.
- Maintains staff by recruiting, hiring, onboarding and ongoing training and education of employees.
- Develops personal growth opportunities.
- Coaches, counsels, and disciplines staff when necessary. Provides performance evaluations and assesses competency annually. Develops and monitors corrective action plans as necessary.
- Develop positive relationships with clients, caregivers, practitioners, and other team members.
- Develop and implement policies and procedures for the in-home risk assessment program to ensure compliance with all regulatory requirements.
- Acts as a mentor and support person to the nurse practitioners and other staff members to Identify and intervene for urgent and emergent situations.
- Educate and provide clinical direction for staff on topics related to health conditions and clinical documentation.
- Coordinate with other departments to ensure that all necessary equipment and supplies are available for the in-home risk assessment program.
- Utilize chart reviews to identify potential documentation gaps and identify opportunities for improvement.
- Conduct Risk Adjustment improvement initiatives, develop recommendations for Risk Adjustment remediation plans, and create tools and databases to capture relevant data for assigned markets to achieve company and market-specific Risk Adjustment goals and initiatives.
- Provide actionable, measurable solutions to providers that will result in improved documentation and coding accuracy, optimal suspect closure, and quality gap closure.
- Provide education and training to nurse practitioners and other staff members on best practices for conducting in-home risk assessments.
- Participate in Quality Assurance Process Improvement.
- Collaborate with other healthcare providers to ensure that our members receive the best possible care.
- Compliant with all HIPAA regulations and maintain the security of protected health information (PHI).
- Assumes responsibility for personal growth.
- Develops, maintains, and upgrades professional knowledge and practice skills through attendance at seminars, conferences, and participation in continuing education and in-service classes.
- Travel may be required for up to 25% of the position. The regions are identified and updated based on business needs and may include the training and oversight of staff.
SKILLS & QUALIFICATIONS
- 5+ years of Clinical Experience preferred.
- 2+ years of experience in a leadership role in a healthcare setting.
- Strong knowledge of Centers for Medicare & Medicaid Services (CMS) regulations and guidelines.
- Experience in conducting in-home risk assessments.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Proficiency in electronic medical records and other healthcare software systems.
- Skilled in performance management, quality management, project management, coaching, achieving results.
- Computer skills proficiency required: (Microsoft Office Suite).
- Ability to handle change and rapid growth.
EDUCATION, LICENSES, & CERTIFICATIONS
- Current licensure as a nurse practitioner in Arizona. Willingness to get other state licenses as necessary.
- Master’s degree in nursing.
PHYSICAL DEMANDS
- Occasionally required to stand.
- Occasionally required to walk.
- Continually required to sit.
- Occasionally required to climb, balance, bend, stoop, kneel or crawl.
- Continually required to talk or hear.
- While performing the duties of this job, the noise level in the work environment is usually moderate.
- May occasionally lift and /or move more than 30 pounds.
- Must be able to physically perform the essential duties of the position which include lifting 30 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing.
EQUAL EMPLOYMENT OPPORTUNITY
ACW is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.