MANAGER, BUSINESS CONTINUITY
WHAT IS THE OPPORTUNITY?
Responsible for helping the firm balance risk by aligning CNB’s Business Continuity, Operational Resilience and Disaster Recovery policies, procedures and reporting with strong risk management practices as well as regulatory requirements. The role will be responsible for the development, enforcement and monitoring of controls, policies and procedures, and risk and compliance reporting for the CNB Business Continuity, Operational Resilience and Disaster Recovery programs. The successful candidate will be responsible for providing governance, reporting and monitoring of disaster recovery planning and ensure appropriate corporate governance and awareness of existing risk issues. Manage and lead the Second Line Business Continuity and Disaster Recovery Team.
Risk Management Division
This is a great opportunity to grow your career with a stable and expanding organization as a member of City National’s Risk Management team. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth.
WHAT WILL YOU DO?
- Develop, monitor and report on BCRM, Operational Resilience and DR program leveraging industry leading KRIs and tools
- Manage, lead and coach the BCRM and DR team
- Develop and maintain effective partnership and teamwork with all key Stakeholders including First Line BCM, DR and Operational Resilience teams, Operational Continuity Technology teams and other service teams is a key success factor.
- Define and implement relevant policies and procedures that facilitate effective corporate Business Continuity, Operational Resilience and Disaster Recovery programs aligned with the goals and objectives of CNB and its departments.
- Review all program policy and standards components for adherence to the FFIEC IT Examination Business Continuity planning Booklet for bank systems.
- Assess compliance of the BCM, Operational Resilience and DR standards and best practices
- Ensure ongoing consistency across departmental plans
- Provide oversight on the bank’s annual BCRM program components, including but not limited to Business Impact Analysis (BIA), Business Continuity Plans (BCP), Exercises / Tests, issues management
- Review procedures for completeness, compliance and adequacy
- Assess DR metrics as well as strategies meet and/or exceed RTO and RPO needs
- Manage metrics to assess risk, compliance and performance of the program and its strategies and plans
- Monitor, track and report on assessments
- Monitor, assess and provide recommendations to minimize the risk in comprehensiveness and capability of plans.
- Strong management of all BCM, DR and Operational Resilience issues and exceptions
- Validate system recovery plans have been tested in accordance with Policy requirements.
- Prepare and report metrics to the Operational Risk Oversight Committee, the Board Risk Committee, Executive Committee, Audit and Risk.
- Monitor, assess and minimize the risk in comprehensiveness and capability of plans
- Manage metrics to assess risk, compliance and performance of the program and its strategies and plans
- Foster and maintain strong relationships and a collaborative approach with the relevant Enterprise BCM, Operational Resilience and DR 2LOD teams
- Interface with the Bank’s main regulators, primarily the OCC as well as both internal and external auditors as required
WHAT DO YOU NEED TO SUCCEED
Must-Have*
- Bachelor’s Degree in industrial science, risk management, or IT
- Minimum 7 years of experience in delivering disaster recovery policy, management and process and/or BCM programs
- Minimum 7 years of experience in a complex financial organization
- Minimum 3 years in a supervisory role
Skills and Knowledge
- Must be very knowledgeable of regulatory BCP guidance, specifically for the FFIEC and the OCC
- Strong Microsoft Excel, PowerPoint, and report writing skills, including the ability to evaluate the usefulness of data and use it in meaningful communication
- Ability to consistently provide superior independent judgment with demonstrated analytical and risk assessment skills
- Ability to think with a control and process mindset. The successful candidate will have a strong control design, audit and reporting background
- Demonstrated ability to handle multiple tasks with shifting deadlines and priorities under limited supervision
- Strong verbal and written communication skills with proven ability in communicating with senior executives
- Strong presentation skills involving large and of varying IT background audiences; ability to adjust message and filter details based on audience
- Demonstrated ability to interact effectively, internally and externally, with the most senior representatives of organizations
- Self-motivated, able to bring projects and reporting to conclusion
- Remain current on the trends and best practices for BCP
Compensation
Starting base salary: $127,626 – $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled