Mgr Benefits/HR Admin



Reports directly to the SVP, Compensation and Benefits. This position provides oversight, leadership and strategic direction for the bank’s employee benefits and leaves of absence programs. Recommends and/or leads the development of new initiatives that support strategic objectives. Responsible for the overall strategy, design, implementation, communication, and administration of the organization’s employee benefits and leaves programs that includes health, life, disability, wellness, qualified and non-qualified retirement plans, and multiple types of leaves of absence (including workers compensation administration). Negotiates and reviews vendor contracts and manages third party vendors for delivery of contractual and service expectations. Provides strategic support, analysis and due diligence for mergers and acquisitions applicable to areas of responsibility. Creates employee communications that effectively inform and educate employees on various programs. Collaborates with all areas of Human Resources and other areas throughout the organization, including Legal and Finance, to achieve desired results. Interacts with C-suite, executive, and all other levels within the organization. Provides leadership to a team of two directs and multiple in-directs.

Human Resources Division
Through this role, you will have the opportunity to make a difference as a member of City National’s Human Resources (HR) team, a diverse and dynamic group focused on supporting the full lifecycle of colleagues through an exceptional workplace experience.


  • Function as a trusted and strategic advisor to executive management (e.g., Benefits Committee and Strategy & Planning Committee).
  • Lead, manage, and develop a team of HR professionals for full engagement, outstanding performance, and career growth.
  • Evaluate current practices and determine / implement strategies that meet existing and future goals, promote efficiency, support best practice and risk goals, adhere to compliance requirements, and are sustainable.
  • Enhance and develop strategies and plan design that result in efficient, cost-effective, competitive, and value-added services, programs and benefits that support the needs of a diverse workforce and attract and retain talent.
  • Regularly benchmark for trends to ensure programs remain relevant and competitive, and continue to align with the organization’s objectives.
  • Develop reasonable budgets and manage cost against approved budgets and objectives.
  • Analyze program provisions and new/developing concepts and regulations for appropriateness and impact to company, colleagues, and participants.
  • Advise management on issues and opportunities; recommend program design and determine specific provisions that support long-term objectives.
  • Review / negotiate vendor contracts to ensure desired outcomes and adherence to bank standards; manage third party vendors for expected services. Perform vendor marketing and recommend vendor selection, as appropriate.
  • Ensure the development and maintenance of written plan documents, policies and related materials that accurately reflect program provisions and are compliant with applicable regulations.
  • Perform due diligence, gap analysis, and recommend strategies in support of mergers and acquisitions for matters that impact areas of responsibility.
  • Develop / create a variety of employee communications, materials, and messages in multiple formats that effectively inform and educate employees on program provisions.
  • Ensure compliance with plan, program / policy provisions, and governing laws and regulations.
  • Plan, execute and complete special projects as assigned.
  • Comply fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). Complete all required training.



  • Bachelor’s Degree specialty in business, human resources or other related job area
  • Minimum 10+ years of experience in HR/senior leadership role overseeing, designing, and administering large self-funded group health and welfare plans and large qualified and non-qualified defined contribution plans with a track record of successful results. Strong/solid knowledge of leaves of absence administration and regulations.
  • Minimum 10 years’ experience in building, managing and developing fully engaged team of HR professionals.

Skills and Knowledge

  • Certified Employee Benefits Specialist (CEBS) designation and/or other functional-related certifications, preferred.
  • Advanced knowledge of and demonstrated experience with ERISA, IRC Section 409A; Rabbi Trusts; HIPAA, DOL Disclosure rules; IRC Section 125 Cafeteria plan administration; COBRA; FSAs; HSAs; ACA, SPDs; 401(k) and non-qualified plan administration; outsourcing; health care delivery models; welfare and retirement plan funding strategies.
  • Advanced proficiency and experience in Microsoft Office applications (Excel, Word, PowerPoint) and strong working knowledge of HR systems and functional modules/platforms.
  • Ability to maintain confidential information and act with the highest level of integrity.
  • Excellent verbal and written communication and presentation skills; demonstrated ability to accurately and concisely identify key issues and communicate them (verbally or in writing) with clarity.
  • Strong analytical and interpersonal skills; customer service oriented.
  • Demonstrated ability to interpret plan documents, provisions, governing laws/regulations, etc. and appropriately apply for applicable administration.
  • Demonstrated ability to effectively review and negotiate vendor provisions and contracts, and effectively manage external vendors.
  • Experience successfully building and leading a team in a dynamic and fast-paced, high volume environment-hiring/managing exceptional team and providing coaching, training and performance feedback.
  • Ability and inclination to roll up sleeves and be hands-on, and ability to handle multiple functions simultaneously and independently.
  • A very strong drive, dedication and work ethic; team orientation with the ability to contribute; and the ability to thrive in a high-growth, corporate environment.


Starting base salary: $157,943 – $293,299 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


We start with a basic premise: Business is personal. Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Category
Job Type
Career Level