Position Type:
District Media & Technology Services/Technology Support Specialist
Date Posted:
4/7/2023
Location:
District Media & Technology Services
Date Available:
ASAP
Edina Public Schools, home of the Hornets, is a dynamic learning community delivering educational excellence and preparing all students to realize their full potential. Through academics, activities, and opportunities, we encourage creativity, foster curiosity, and develop critical thinking skills. We support every student’s educational journey by creating a caring and inclusive school culture that supports the whole student. Our vision is for each and every student to discover their possibilities and thrive. More than 8,500 diverse student learners are provided an exceptional education experience throughout the district’s early learning center, six elementary schools (K- Grade 5) including both French and Spanish Immersion programs, two middle schools (Grades 6-8), a high school (9-12), and the Edina Virtual Pathway online program.
Edina Public Schools is looking for people who are passionate about the role of technology in education, dedicated to a positive customer service experience, and are team centric to fill aposition of Lead Technology Support Specialist.
The Lead Technology Support Specialistis responsible for providing coaching, support, and second level escalation related to building technology needs.
Required Qualifications:
- Associate degree in computer technology or a closely related field
- Three years of technical helpdesk or technical support experience, or an equivalent combination of education, training, and experience.
- Possess current industry certifications relevant to this position such as Microsoft, Google Workspace, Apple or other device management solutions
- Ability to effectively communicate and collaborate with employees, visitors, and outside providers
- Ability to analyze and problem solve
- Excellent troubleshooting skills
- Experience with device management and software deployment tools
- Ability to read, understand, and apply technical documentation
- Knowledge of and ability to follow district and school policies and procedures
- Ability to follow written and verbal instructions
- Work performed in a typical school environment.
- Must be willing and able to work in the following conditions: indoor, outdoor, noisy, constant interruptions.
- Must be willing to travel between district buildings.
- Valid Driver’s license and access to a motor vehicle to travel between district sites.
Desired Qualifications:
- A+ Certification and or/other industry standard certifications or degrees.
- Experience managing, coaching, and/or training personnel.
- Familiarity with technology tools used in an educational institution
- Advanced knowledge of multiple operating systems and productivity tools
- Advanced knowledge of computer hardware, networking technologies, wireless technologies, printers, network user and group management, Internet technologies, computer programming for basic scripts
Daily Schedule : M -F 7.30 am -3.30 pm
Range of Pay: $4,661-$5,482 monthly depending on previous employment and experience relating to the position
Application Procedure: Please apply online at www.edinaschools.org. Application materials must include an ISD 273 application, cover letter, resume, and educational transcript(s).
Please see the attached job description for additional information, requirements, and expectations.
Edina Public Schools is an Equal Opportunity Employer.
Attachment(s):
- Lead Technology Support Specialist Job Description 4.2023.pdf