General Purpose:
Details and coordinates all Large Party needs for the VUE.
Essential Duties:
• Contacts clients face-to-face, by telephone and /or email, to confirm, coordinate and update details for scheduled party.
• Details each group’s needs, which may include but is not limited to: menu planning, meal time and room set up.
• Conducts facility tours and site visit for groups assigned.
• Tracks all guarantees and deadlines based on contract.
• Coordinates with Food and Beverage department to ensure specified arrangements are carried out as planned.
• Completes projects as directed in relation to the area of responsibility.
• Works with Food and Beverage Leadership to coordinate staff, which may include servers, hosts, set up staff.
• Present at all Large Party Events.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Upsell to achieve goals.
• Work harmoniously with other departments to insure the event is flawless.
• Regular and reliable attendance.
• Performs other duties as required.
• Ensures accurate and timely invoicing for all services rendered, to include recording events on the POS.
Education/Experience:
Associate’s degree (AA) and one to two years related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
Frequently stands, walks, sits, talks and hears; regularly uses hands; regularly reaches with hands and arms; occasionally climbs, balances stoops, kneels, crouches, tastes or smells. Frequently lifts up to 20 pounds and occasionally lifts up to 50 pounds.
Environment/Noise:
Occasionally works in outdoor weather conditions. Noise level is moderate.
Certificates/Licenses:
Driver’s License may be required.
Job Knowledge, Skill, and Ability Preferences:
• Ability to read and speak English may be required in order to perform the duties of the job (e.g.the
associates may be required to communicate with English speaking customers or co-workers, the
manuals for the equipment the associates may use are in English).
• Knowledge of software applications such as Microsoft Word, Excel and POS system.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to
perform from time to time.
Pay Range: $22 – $25 per hour