Requisition: 74430
PSEG Company: PSEG Services Corp.
Salary Range: $ 53,000 – $ 95,400
Incentive: PIP 5%
Work Location Category: Onsite
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
Job Summary
PSEG is looking for talented technology professionals to join our team. Our vision is to power the digital future of PSEG. As a Technology Professional you will provide support for all Client Services functions. Manage the day-to-day production support activities associated with production control and coordination for Infrastructure Applications supporting critical business processes for PSEG lines of business as well as to ensure solutions align with the business needs and objectives. This includes developing, administering and executing preventive maintenance programs, overseeing problem management, performing root cause analysis and corrective action plans. This position is located in our General Office located in Newark, New Jersey.
Job Responsibilities
- Work with the Client Services related Infrastructure projects and initiatives
- Able to track and document process workflow for Storeroom
- Work with Field services to ensure that equipment is shipped on time to locations Assist with set up and imaging of assetsPrepares product reports by collecting and analyzing application information
- Contributes to team effort by accomplishing related results as needed
- Interface with other areas of IT and business units
- Interface with clients on support requests and requests for new services
- Report on inventory in a timely manner.Comply with ITSM/ITIL process such as Incident Management, Change Management, Problem Management, Request Management, CMDB, KEDB
- Assist with AV configurations in General office Ensure Quality Control and Assurance procedures are consistent with Infrastructure specifications, client requirements and corporate policies.
- Comply with all NERC CIP and regulatory guidelines and standards. Comply with cyber security- related and other vulnerabilities as identified by the IT security team. Support all internal and external audit initiatives and remediate identified deficiencies, if any.
- Identify continuous improvement areas and come up with new initiatives to enhance application support.
Job Specific Qualifications
Required (Education, Experience, Skills, Knowledge):
- Bachelor’s degree or without a bachelor’s degree, a minimum of 4 years of IT related experience.
- Overall strong technical proficiency in information technology/computer disciplines.
- Strong MS Office skills (i.e. Excel, Word, PowerPoint and Access
- Self-starter with the demonstrated ability to learn new technical concepts quickly.
- Detail oriented and demonstrated strong analytical and problem solving skills.
- Good interpersonal skills and the ability to work effectively with clients, IT management and staff.
- Good analytical and problem-solving ability.
- Demonstrated ability to establish and maintain working relationships with peers and clients.
- Good communications, consultative and interpersonal skills, including oral, written and presentation; teamwork, collaboration, facilitation, and negotiation, with the ability to work effectively with internal clients from various business organizations and lines of business, and IT management and staff.
Additional Critical Information:
PSEG will not offer visa sponsorship or relocation in connection with these positions.
Desired:
- Knowledge of SAP asset management
- Experience in shipping and receiving
Minimum Years of Experience
3 years of experience
Education
Certifications
None Noted
Disclaimer
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others’ strengths, perspectives, approaches, and personal choices.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information. If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.
This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers.
PEOPLE WITH DISABILITIES:
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com. If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
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Nearest Major Market: Newark
Nearest Secondary Market: New York City
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