IT Specialist CL3 (4 Positions)
Full-time, Regular, Non-Exempt
Per Collective Bargaining Agreement
Internal Candidates May Apply starting July 24, 2023
External Candidates are Welcome to Apply on or after July 29, 2023
The University of Maine System is seeking to fill four (4) IT Specialist CL3 positions. These positions work independently to provide technology support to faculty, staff, and students. Responsibilities include: maintain computer labs and classrooms; assist faculty, staff, and students in software support issues; basic hardware troubleshooting; provide on-site support to ensure lab computers are fully operational; supervise and manage student IT staff; provide media services support; monitor service orders for proper and timely completion; coordinate services with other IT departments; participate as an active member of cross-functional teams; investigate, analyze, and learn new and emerging technologies which have potential application in the campus environment.
All four (4) positions are located on the Orono campus of the University of Maine, with occasional responsibilities at other UMS affiliated locations.
The starting rate is $21.93 for a new hire or the appropriate transfer rate for a current employee within the ACSUM collective bargaining unit. In addition, the University will contribute up to a 4% matching contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.
Review of applications begins immediately. For full consideration, materials must be submitted by August 18, 2023. These positions will remain open until four (4) qualified candidates are hired.
About the University:
Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.
University of Maine:
The University of Maine, founded in Orono in 1865, is the state’s land grant and sea grant university. As the state’s only public research university, UMaine has a statewide mission of teaching, research and economic development, and community service. UMaine is among the most comprehensive higher education institutions in the Northeast, with nearly 100 majors and academic programs. It attracts students from Maine and 49 other states, and more than 60 countries. It currently enrolls more than 11,400 undergraduate and graduate students who can directly participate in research, working with world-class scholars. UMaine offers more than 100 degree programs through which students can earn graduate certificates, master’s, doctoral or professional science master’s degrees. The university promotes environmental stewardship, with substantial efforts campus wide aimed at conserving energy, recycling and adhering to green building standards in new construction.
Qualifications:
Required:
- Information technology support experience
- A thorough knowledge of PC and/or Macintosh hardware, software, operating systems.
- Broad knowledge of smart devices such as iOS and Android, and associated application software including email, productivity, and Internet applications.
- Ability to travel between campuses.
Preferred:
- Two years related, specialized post high school education.
- The equivalent of four years of full-time experience performing related technical computer support.
- Higher education experience.
- Experience troubleshooting network related issues.
- Experience troubleshooting printers and copiers.
Other Information:
Materials must be submitted via “Apply For Position” below. You will need to create an applicant profile and complete an application which includes contact information for three references and upload:
1) a cover letter which describes your experience, interests, and suitability for the position
2) a resume/curriculum vitae
Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.
The successful applicant is subject to appropriate background screening.
In complying with the letter and spirit of applicable laws and pursing its own goals of diversity, the University of Maine System does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding non-discrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207-581-1226. TTY 711 (Maine Relay System).
Length:
Fiscal Year (12 Months)
Required Documents:
Cover Letter, Resume/CV