Salary : $87,432.00 – $117,588.00 Annually
Location : Thurston County – Olympia, WA
Job Type: Full Time – Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2023-06501
Department: Office of Financial Management
Division: Information Technology Services
Opening Date: 06/13/2023
Closing Date: Continuous
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Please Note: Our office is located in Olympia WA. Telecommuting is available, but you must be able to come into the office when necessary. We will strive to give reasonable notice.
What this job is about:
As an IT Business Analyst – Senior Specialist (Supervisor), you will supervise a team of IT Business Analysts responsible for a full range of activities that include providing consultation and business expertise in the analysis, design, configuration, testing and implementation of OFM’s enterprise applications. You understand the technical landscape, business processes, business cycles and systems, and is recognized as the go-to resource on process, best practice, questions, or issues that arise within the business analysis discipline along with developing and maintaining all business analyst templates used across all the projects.
In this role, you’ll have the opportunity to:
Lead a team to enhance the effectiveness through performance appraisals and professional development opportunities; evaluate skillsets and makes decisions on training plans for staff.
Manage resource planning to support agency initiatives and projects including planning, assigning, and directing work that aligns with customer priorities.
As a working supervisor, you are assigned projects across multiple business lines and handle new business lines with the same level of confidence as familiar ones. You are responsible for the upfront planning phase of projects, assisting business stakeholders in clarifying business objectives and requirements, expectations and other artifacts while also mapping them to strategic business directions and communicating them to teams for technical solutions. We’re looking for someone with in-depth knowledge of and experience in business analysis, leadership skills and strong communication skills.
By joining our team, you’ll provide leadership, coaching and mentoring to journey level business analysts to ensure their success which is critical to the area’s they support.
Who we are:
The Information Technology Services division supports the state’s Enterprise applications which are used by all state agencies and the Governor’s office.
Our work at the Office of Financial Management (OFM) serves as a crucial part of the decision-making that the governor, Legislature and state agencies do each year. As an employee of OFM, you will be part of a team of dedicated professionals who work hard every day to provide the vital information and services they need to serve the people of Washington.
If playing a key role in supporting and improving state government matters to you, you’ve found the right place.
What we offer our employees:
- Foster an environment of We strive to hire, cultivate and retain a competitive workforce that reflects the communities we serve.
- Encourage a healthy life/work balance by offering flexible/alternative work schedules, wellness program, mobile arrangements and telework opportunities.
- Employees (and their families) have coverage options for medical, dental, vision and basic life insurance.
- Opportunity to enroll in state retirement programs and a deferred compensation plan.
- A minimum of 14 days of vacation leave per year and 12 paid holidays throughout the calendar year.
- OFM offers a commute trip reduction program, tuition reimbursement, membership to statewide Business Resource Groups and an Infants-at-Work program.
See ourBenefits pagefor more information.
Duties
What you’ll do:
- Assign, direct, and evaluate work and assignments to ensure quality processes and procedures are met.
- Forecast, plan, and recommend appropriate staffing levels to support current and future systems.
- Track, approve and submit leave of staff and ensure accurate timekeeping and attendance records. Write performance expectations and Performance Development Plans, conduct evaluations. Provide feedback and evaluations to unit manager based on established criteria.
- Lead and/or participate in recruitment and retention efforts e.g. interviews, hiring, employee onboarding.
- Manage expectations with stakeholders, customers, and partners and communicate when issues/events may affect delivery.
- Ensure staff are following the program’s established processes and leveraging the Business Analysis Toolkit as developed for the program
- Create and run training sessions related to Business Analyst work.
- Support and be the champion for organizational changes as they occur.
- Analyze the complexity of the applications to ensure all processes and requirements for both new and existing systems are identified.
- Obtain a full and clear understanding of the business needs, issues, cycles, processes, tools, technology, and expectations needed for the business to meet their objectives.
- Understand the holistic view of projects, technology roadmaps and environments to complete tasks.
- Develop various business analysis documentation such as Stakeholder Analysis Plan; Business Analysis Plan; Business Process Flows; Wireframe Prototypes; Gap Analysis; Communication Plan; Functional Requirements Specification Plan (Epics, User Stories, Acceptance Criteria(s)); Vendor Scenarios; Transition Plans for hand off to M&O.
- Provide leadership throughout project activities across multiple environmental or administrative programs and partners with the business stakeholders, technical teams and/or vendors in requirements elicitation, documentation and management, design, testing, readiness, and implementation activities.
Qualifications
Required Qualifications:
- One (1) year of experience as an IT supervisor or team lead. *Experience can be gained concurrently.
- Either a SCRUM certification, such as SCRUM Master and/or Product Owner OR two (2) years of experience in Agile frameworks and methodologies such as SCRUM or Kanban.
- Either a bachelor’s degree in computer science, Information Systems, or related field or discipline OR additional related professional experience that may substitute for the educational requirement on a year-for-year basis.
- Seven years’ of recent information technology related experience performing business analysis functions including: elicitation, tracking, and documentation of business and functional requirements; development of business process models, mock ups, user stories, epics and acceptance criteria, use cases, test cases, training materials and provide training to customers; performing as a liaison between business and technical staff; providing critical analysis of complex systems and business processes, functions, inputs and outputs, data analysis, technical environments and visually documenting those processes.
- Intermediate level experience in Microsoft Office products such as Excel, Word, Visio, etc.
- Demonstrated technical knowledge around application/system development lifecycle, including the research, design, development, and testing of computer software to business customers. Demonstrate general understanding of software systems. Basic knowledge of servers, databases, and client and/or server-side technology.
- Must have a strong understanding of how business process and requirements evolve to produce clear and concise user stories and acceptance criteria(s).
- Excellent written and verbal communication skills.
- Ability to disseminate information and instruction.
- Excellent leadership, facilitation, and interpersonal skills.
- Ability to multi-task; provide high-level support for more than one project at a time.
- Organization and time management skills.
Desired Qualifications:
- Business Analysis certification.
- Up to date on Business Analyst industry developments, trends and tools.
- Experience in one or more of the following areas:
- Budget, Legislative or Executive applications or processes.
- Financial/Administrative applications or processes.
- Human Resource Management System (HRMS) application or processes.
Condition of Employment:
- You must be eligible to work in the United States without sponsorship from this agency.
Supplemental Information
How to apply:
Click “Apply” at the top of this page to start your application (you can save the application and come back to it, if needed).
IMPORTANT: To be considered for this position, please include the following along with your completed application:
- Letter of interest: describing your specific qualifications.
- Resume: that details your applicable experience and education.
- References: at least three professional references with current telephone numbers.
We will directly contact the top candidates to interview for this position. Because we base our selection on the information you provide, it is in your best interest to identify the knowledge, skills and abilities that address the required and desirable qualifications we described above.
Questions:
For questions about this recruitment, assistance in the application process, or to request reasonable accommodation in the application process, please emailJanet at For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
The Office of the Governor is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That’s why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems’ web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
(OFM) I am legally authorized to work in the United States
- Yes
- No
02
(OFM) Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our agency in the United States?
- Yes
- No
03
I have one or more years’ experience as an IT supervisor or team lead.
- Yes
- No
04
I have either a SCRUM certification, such as SCRUM Master and/or Product Owner OR two (2) years of experience in Agile frameworks and methodologies such as SCRUM or Kanban.
- Yes
- No
05
I have the following educational or professional achievement to qualify me for this role.
- Bachelor’s degree (or higher) in computer science, Information Systems, or related field or discipline.
- Additional related professional experience that may substitute for the education requirement on a year-for-year basis.
- None of the above.
06
I have seven years of recent information technology related experience performing business analysis functions.
- Yes
- No
07
If you answered ‘Yes’ to the above question, please describe your recent IT experience performing business analysis functions. If you answered ‘No’, please type in ‘N/A’.
08
(OFM 1 of 2) How did you first learn about this job opportunity?
- Word of mouth (e.g., friends, family, neighbor, etc.)
- OFM employee
- Other State employee
- Business Resource Group (BRG’s)
- Career fair event
- Careers.wa.gov
- DeafNation
- Public job sites (e.g., Indeed, LinkedIn, Handshake, ZipRecruiter, Glassdoor, Monster, etc.)
- WorkSource Office or similar
- OFM website
- governmentjobs.com
- Other
09
(OFM 2 of 2) If you selected OFM or State employee, BRG, Career Fair event, or Other on the previous question, please list the name of the person and/or organization in the space below, otherwise type NA.
10
(OFM Customer Feedback) OFM values customer feedback to develop and improve equitable hiring processes. Would you like to participate?
- Yes
- No
Required Question