Ironclad Implementation Manager

Teamwork makes the stream work.
Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you’ll make a valuable – and valued – contribution. We’re a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the role

We are looking for a proactive, analytical, and strategic thinker who loves technology and entertainment for the position of Ironclad Implementation Manager. They are a proactive team player with a head for process, a pragmatic, strategic approach to problem solving and self-starter attitude. They will be non-political, with the ability to serve stakeholders across different business and functional teams. They will work effectively with cross-functional teams across multiple time zones and geographies, identify and manage pain points, and assist with corrective action and planning processes.

The ideal candidate is not a bystander. They are curious and engaged, willing to jump in to solve problems even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing their own success comes when the team succeeds.

For California Only – The estimated annual salary for this position is between $89,000 and $172,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

About the role

Roku, Inc. is seeking an experienced Contracts Application Manager to join its Legal team. The ideal candidate will work closely with Roku’s Legal and cross-functional teams managing Roku’s contracting system, Ironclad, including the implementation of new workflow designs and functionalities in accordance with Roku legal requirements, corporate policies and governance. They are a proactive team player with a head for process, a pragmatic, strategic approach to problem solving and self-starter attitude.

What you’ll be doing

  • Support and execute on the Contract Systems & Operations team’s technology roadmap, including Ironclad and Salesforce builds, maintenance, and troubleshooting, in close coordination with Roku’s Legal team
  • Follow internal policies and standard operating procedures related to contract management tools while maintaining confidentiality
  • Design and maintain all aspects of Ironclad and related Salesforce integrations
  • Utilize expert level knowledge of Salesforce and Ironclad system architecture, provide
    developed best practices to scale the Roku Salesforce and Ironclad instances across multiple business
  • Troubleshoot and resolve ad hoc issues and bugs
  • Handle daily maintenance tasks
  • Participate in the planning, management and execution of systems projects
  • Provide business analysis for process improvement and operational excellence in respect to CLM tools
  • Contributes business value by staying up to date on new features, automating complex business processes, ensuring the system is clean and efficient, and monitors new releases
  • Serves as SME Ironclad expert within the organization
  • Respond timely to all inquiries
  • Propose innovative ways to streamline operations via tooling solutions and follow through on implementing new processes
  • Assist contracts management team and other Roku teams with ad hoc projects as assigned

We’re excited if you have

  • Experience with Ironclad, Salesforce, SharePoint, and DocuSign
  • Excellent verbal, presentation, and written communication skills
  • Ability to work well with some oversight and be aware of when/how to ask for assistance from senior team members or flag risks that need addressed
  • Ability to remain calm under pressure
  • Comfort with ambiguity in a fast-changing environment
  • Ability to thrive in a fast-paced environment, utilizing effective organizational skills to prioritize and manage deadlines for multiple stakeholders
  • Comfort with using electronic tools to facilitate and participate in meetings with colleagues located in various time zones

Specific background should include

  • At least 2-3 years of Ironclad or relevant CLM experience
  • Bachelor’s degree or equivalent combination of skills and experience
  • Ability to work both independently and collaboratively in cross-department and cross-functional role


The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company’s success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you’ll be part of a company that’s changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn’t real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we’ve grown, visit .

Job Category
Job Type
Career Level