App Configuration Analyst – SAP CIS (IS-U)

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE’s IT Application Solutions team is looking for qualified candidates to fill an open App Configuration Analyst – SAP CIS (IS-U) position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

The SAP CIS App Configuration Analyst will be part of experienced and collaborative group, SAP Customer Information Systems team. that works to deliver projects and support PSE’s business and an extensive SAP footprint. Join our dynamic team and you will be able to contribute and grow as an IT professional as you deliver solutions to in support of PSE’s goal to meets our aggressive clean energy goals for the future.

Job Responsibilities

  • Diagnoses complex problems, develops and implements solutions in an SAP environment (from list below).
  • Effectively understands relevant business processes so that they can be modeled in internal systems.
  • Develops and maintains scope and objectives for internal systems requirements as defined by the organization inclusive of SAP ECC, SAP CRM and other applications to allow for programming business rules into said systems.
  • Maintains extensive knowledge of their assigned functional area in SAP environment (from list below), active business processes, business areas, as well as industry.
  • Assists in tailoring the development process to meet the project needs and assists SAP project manager in scheduling budget tasks, and defines high-level requirements.
  • Serves as a resource to ABAP programmers, developers, and BASIS Administrators in designing, configuring and implementing an SAP system, which supports the company’s business and operational needs. Provides leadership and guidance to subordinates.
  • Configures complex application components (analysis, design, development and implementation of solutions) based on functional requirements without supervision in the SAP environment (from list below).
  • Deep understanding of project and software development ASAP or Agile methodologies and process and may assist in aligning the process with project needs.

SAP System Modules and Skills

  • SAP IS-U (Customer Relationship & Billing) & SAP CRM (Customer Relationship Management)
  • SAP Front Office/Customer Service
  • SAP IS-U FICA (Finance & Contract Accounting)
  • SAP IS-U Billing & Invoicing (primary)
  • SAP IS-U Device Management & Advanced Metering Infrastructure
  • Integration with Finanace, Procurement, Supply Chain (SCM), Work management (EAM) and other core modules in ECC
  • Integration with SAP Business Warehouse and other non-SAP applications in PSE IT landscape
  • Other functional Areas as required for supporting SAP eco-system in the Energy Utilties Industry.

Minimum Qualifications

  • Two year degree or certification in a technology-related field or equivalent combination of education, work experience or relevant military experience, and at least 1 year of experience in related field.
  • 1 or more years IT experience, including systems development experience in the design and development of department-wide or enterprise-wide applications.
  • Demonstrated experience in at least one (specialized technical requirements as shown in technical addendum) functional module with knowledge of other modules and can resolve moderately complex production issues.
  • Advanced knowledge of Microsoft Office.
  • Demonstrated experience in defining scope and requirements of new developments to meet changing business requirements.
  • Knowledge of systems and/or business analysis design concepts. Demonstrated proficiency in the applied use of systems and process analysis tools.
  • Ability to facilitate interactive design and functional specification sessions.
  • Strong analytical problem-solving and conceptual skills.
  • Must be a “team player” able to work with management in developing and implementing new processes and enabling systems. Able to work with end user groups to define application needs and identify feasible solutions.
  • Proactive, self-motivated with the ability to motivate others and a customer-focused service attitude
  • Good organizational skills, with the ability to meet objectives and effectively multi-task.
  • Ability to work with all levels of the organization, both technical and non-technical.

Desired Qualifications

  • Bachelor’s degree
  • SAP IS-Utilities (Customer Relationship & Billing) Cross Functional Experience
  • Full lifecycle implementation experience within SAP IS-U (for Electric and Gas service businesses)
  • Experience supporting different project phases
    • Requirement gathering and Business process design
    • SAP configuration and writing RICEFW Functional Specifications
    • System Integration Testing and supporting User Acceptance Testing
    • Cutover, Deployment and Post Deployment Support
  • Should have knowledge and experience of IS-U and Front Office processes, data model and should be able to quickly learn and support/work with other SME’s to understand impacts of changes in Front Office, Billing, Device Management, FICA, BW and other functional areas.

At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.

The pay range for this position is $80,200.00 – $141,900.00, and this position is eligible for annual goals based incentive bonuses.

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page – Why Work For Us (

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we’re building the Northwest’s energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.

At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at or 425-462-3017.

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