Salary: See Position Description
Location : City of Oceanside, CA
Job Type: Full Time
Job Number: 23-151
Department: Human Resources
Opening Date: 06/22/2023
Closing Date: 7/21/2023 4:00 PM Pacific
Introduction
THE CITY OF OCEANSIDE IS AN EQUAL OPPORTUNITY EMPLOYER.
Monthly Salary Ranges:
Information Systems Analyst I: $5,257 – $7,051
Information Systems Analyst II: $5,793 – $7,764
PROSPECTIVE EMPLOYEES MUST SUCCESSFULLY COMPLETE AND PASS A THOROUGH POLICE BACKGROUND CHECK.
The City of Oceanside is seeking candidates for the position of Information Systems Analyst I/II. There is currently one vacancy in the Information Technologies Division. The current vacancy will be filled at either the Information Systems Analyst I or the Information Systems Analyst II level.
The City of Oceanside, CA (population 178,000) is a thriving beachfront community centrally located in the heart of the beautiful Southern California coastline. Located just 35 miles north of San Diego and 83 miles south of Los Angeles, Oceanside offers a unique combination of outstanding location, affordable housing, excellent schools, and multiple community resources. The City enjoys proximity to all major Southern California destinations, while maintaining its coastal beauty and unique character.
Are you a technology savvy person with experience working with information systems? Are you motivated to use your skills to support the work of the Information Technologies Division by providing technical support for the implementation and maintenance of various software systems? If so, we have the opening you’ve been looking for and we encourage you to apply for our Information Systems Analyst I/II career opportunity.
This position requires the successful candidate to be a self-starter, able to work in a fast paced environment, work independently with general direction and have effective time management skills, as well as work with a high level of attention to detail, be able to multi-task and reprioritize duties throughout the day.
Examples of Duties
The Information Systems Analyst performs professional level information systems duties in support of strategic City computer operating systems across multiple platforms and technologies; installs, and maintains computer systems hardware and software; provides technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques; performs systems analysis duties in the design, development, implementation and maintenance of information systems and supporting computer hardware and software applications; develops optimum software configurations to achieve operating system functional goals; prepares and updates user manuals and system documentation; troubleshoots and rectifies computer system problems; evaluates new software/hardware and recommends changes; participates in the evaluation and testing of system upgrades; installs or upgrades in-house or vendor system software applications; troubleshoots hardware and software related problems; monitors overall systems performance to ensure achievement of system upgrade objectives; performs system maintenance activities on various files; monitors system disk for space; maintains and monitors system security; resets user passwords; grants or revokes system access; identifies unauthorized access and potential security risks; responds to requests from users regarding system operations; provides support to local and wide area networks; creates and modifies user accounts; maintains electronic access; enables local and wide area network connections; maintains file servers; monitors network performance; troubleshoots network problems; coordinates maintenance and repairs with information systems or vendor staff; performs database administration duties; maintains the integrity of the database including availability, security, design and backup and recovery; performs highly technical duties in support of the City’s telecommunications services including voice, data and cellular systems; coordinates activities with internal and external resources; confers with client to determine service needs and technical details of hardware and software required; as assigned, serves as project lead over all aspects of assigned information systems or telecommunication system projects; evaluates and assesses client needs; identifies and allocates resources including staff, equipment and materials; sets project priorities, goals and objectives; coordinates user training, education and problem-solving sessions; develops training materials counsels users on programs and services; conducts training programs; develops documentation for user problem solving including system and user manuals; prepares a variety of accurate technical reports on operations and activities; contacts vendors for quotes on computer hardware and software; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems; performs related duties as assigned.
Minimum Qualifications
INFORMATION SYSTEMS ANALYST I
Knowledge of:
- Basic theories and applications of computer science.
- Personal computer hardware and software components.
- Basic methods and techniques used in the installation, troubleshooting, upgrading and problem resolution of information systems hardware and software.
- Operational characteristics of various computer programs, networks, software packages and programming languages.
- Basic methods and techniques of telecommunications software installation.
- Basic principles and practices of telecommunications hardware and software systems.
- Principles and practices of customer service.
Ability to:
- Provide technical support for the implementation and maintenance of various systems hardware and software components.
- Respond to and identify user needs and determine resolutions.
- Learn methods and techniques of systems analysis, design, development and programming.
- Learn to recommend, design, implement, and install computer software or telecommunication system applications.
- Learn to install, troubleshoot and upgrade City information systems.
- Learn to evaluate, test, implement and support new operating systems.
- Learn to analyze and assess the technological needs of City departments.
- Learn to monitor, maintain and administer a variety of operating systems.
- Perform routine system analysis duties.
- Understand and follow oral and written instructions.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
Experience and Training
Experience: One year of responsible information systems analysis, programming or administration experience.
Training: Bachelor’s degree from an accredited college or university with major course work in computer science or a related field.
INFORMATION SYSTEMS ANALYST II
Knowledge of:
- Principles and practices of computer science and information systems.
- Methods and techniques of system analysis, design, development and programming.
- Principles and procedures of quality assurance and security related to computer information systems or telecommunications systems.
- Methods and techniques of statistical analysis, research and report design.
- Principles and concepts of network technology.
- Principles and practices of software troubleshooting.
- Methods and techniques of telecommunication software installation.
- Principles and practices of telecommunications hardware and software systems.
- A variety of computer and network operating systems.
- Methods and techniques used in the installation, troubleshooting, problem resolution and maintenance of information systems hardware and software.
Ability to:
- Recommend, implement and install computer or telecommunications system hardware and software.
- Detect, isolate, and resolve information systems problems.
- Analyze and assess the technological needs of City departments.
- Train users in new hardware and software.
- Develop, install, troubleshoot, and upgrade City information systems.
- Evaluate, test, implement and support new operating systems.
- Independently perform a variety of responsible systems analysis duties.
- Monitor, maintain and administer a variety of network operating systems.
Experience and Training
Experience: Two years of increasingly responsible information systems analysis, programming or administration experience.
Training: Bachelor’s degree from an accredited college or university with major course work in computer science or a related field.
Note: Prospective employees must successfully complete and pass a thorough police background check.
Working Conditions and Selection Process
Environmental Conditions: Office environment: exposure to computer screens.
Physical Conditions:Essential functions may require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time; heavy to moderate lifting; extensive use of computer keyboard; extensive verbal and electronic communication with system users.
Special Conditions: Positions may require working some weekend and evening hours; may be required to adjust work schedule to meet Information Systems needs.
Selection Process: All properly completed applications will be reviewed and the most appropriately qualified candidates will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification. The selection process may include any combination of a written exercise, oral interview, and/or skills assessment to further evaluate job related experience and skills. Candidates who successfully complete the selection process will be placed on an eligibility list and will remain eligible for employment consideration for a minimum of six months.
Note: Prospective employees will undergo, and must successfully pass, a full background reference check (including fingerprinting) and a medical examination. Drug screening may be required.
RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED.
CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.
CITY OF OCEANSIDE
Unrepresented Supervisory, Technical & Confidential
Benefit Summary
The following is a highlight of benefits
Retirement
Public Employees’ Retirement System (CalPERS)
- Employees hired after January 1, 2013 are subject to the State laws of the California Public Employees Pension Reform Act of 2013 (PEPRA) in regard to retirement benefits. Each individual’s benefits may differ. Consult with Employee Benefits for further details.
- Third Level 1959 Survivor Credit
- Survivor Continuation option
Additional Retirement Credit Purchase Options
- Buy additional Service Retirement Credit prior to membership
- Service Credit for unused Sick Leave
- Buy additional Military Service Credit
Health Insurance
Medical:
- Kaiser HMO
- Blue Shield HMO
- Blue Shield PPO
Dental:
- Delta Preferred Option (DPO)
- Delta Care USA (DHMO)
Vision:
- Vision Service Plan (VSP)
Pre-Tax Benefits
Health benefits are offered on a pre-tax basis and employees cannot add or delete coverage or benefits unless a qualifying event has occurred.
Employee Assistance Program (EAP)
The Anthem EAP is paid for by the City.
- Available to all members of your household
- 6 free confidential counseling visits per incident
- Self-service support online or by phone
Disability and Life Insurances
The STD/LTD/LIFE and AD&D Voya premiums are paid for by City.
Short-Term Disability (STD) Insurance:
- First 90 days – benefits paid at 55% of weekly salary to a maximum weekly benefit of $700 for non-work related disability only
- Seven day waiting period unless hospitalized
- All sick leave must be exhausted before STD is used
Long-Term Disability Insurance:
- After 90 days – benefits paid at 66.7% of monthly salary to a maximum monthly benefit of $6,000 for any disability
Life and AD&D Insurance:
- 1 times annual base salary; minimum of $30,000 and maximum of $200,000 of Basic Life & AD&D
Voluntary Benefits
Benefits are employee paid.
Supplemental Life Insurance through Voya:
- Premiums are determined by age
- Purchased up to a maximum $500,000 for employees
- Spousal coverage up to the employee amount
- Dependent coverage up to $10,000
Flexible Spending Accounts through BCC:
- Utilizes a debit card as a form of payment
- Health Care Spending Account – maximum annual deferral is $2,750
- Dependent Care Spending Account – maximum annual deferral is $5,000
Deferred Compensation – 457 and Roth IRA through ICMARC:
- 457 – Maximum annual pre/post-taxed amount is $20,500 for 2022; over age 50 may contribute an additional $6,500.
- Roth IRA – Maximum post-taxed amount is $6,000; over age 50 may contribute an additional $1,000
Hyatt Legal
- Telephone and office consultations are avialable for an unlimited number fo personal legal matters with an attorney of your choice.
GotZoom Student Loan Relief
- Provides a no-obligation benefit analysis for federal student loans to identify, maximize and enroll employees into Federal Loan Repayment and Forgiveness Programs.
ScholarShare 529
- An easy to manage plan that helps make the most of your or a designated beneficiary’s college savings with tax benefits.
Leave Benefits
Vacation:
1 – 5 years: 10 days
6 – 14 years: Increase 1 day/year to 19 days
15 – 19 years: 20 days
20 + years: 25 days
Maximum accrual:
- 360 hours for those hired before 7/1/95
- 300 hours for those hired 7/1/95 or after
Holidays:
- New Years’ Day
- Martin Luther King Jr Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans’ Day
- Thanksgiving Day
- Friday after Thanksgiving Day
- Christmas Day
- 48 hours Floating Holidays per fiscal year
- Supervisory exempt employees receive 50 hours of Executive leave per fiscal year
Sick Leave:
- 12 days per year
Max accrual: Unlimited
Annual Sick Leave Pay Off:
Each calendar year an employee may elect to receive a 50% payment in lieu of sick leave provided such employee has used 32 hours or less of sick leave during the calendar year.
Sick Leave Pay Off at Separation:
- Sick leave paid out depends on years of service and whether an employee retires or terminates
Bereavement Leave:
- Three days for death of employee’s immediate family member
- Two additional days may be charged to sick leave upon approval
Tuition Reimbursement
Up to $2,000 per fiscal year.
Bilingual and Notary Pay
- Bilingual: $1.73 per hour for eligible employees
- Notary: $.58 per hour for eligible employees
Safety Shoes
The City will provide reimbursement up to $150 towards the purchase price of safety shoes to employees who are required to wear such shoes on the job.
Term of Compensation Plan
Approved October 20, 2021
This is a summary of available benefits. It is not intended to provide full details of all programs. The appropriate Memorandum of Understanding, Compensation Plan and/or Benefit Plan Documents will govern any discrepancies and provide program specifics.
01
Do you possess a Bachelor’s Degree from an accredited college or university with major course work in computer science or a closely related field?
- Yes
- No
02
How many years of responsible information systems analysis, programming or administration experience do you possess?
- Less than One Year
- One Year
- Two Years
- Three Years or more
03
What position are you applying for?
- Information Systems Analyst I
- Information Systems Analyst II
04
Describe your troubleshooting experience. Please be specific as to the systems and types of troubleshooting performed, the agency for which you worked, and the duration of the assignment.
05
List the computer-related courses or certifications you have completed or are in the process of completing. Attach a copy of your certifications.
06
Describe your experience using and supporting a virtual server/thin client environment.
07
Describe your experience using and supporting Microsoft Office applications.
08
Describe your customer service experience supporting system users for computer and network related problems.
09
List the types of network troubleshooting or diagnosis equipment you have used.
10
Indicate your experience and involvement with administering and troubleshooting network systems.
11
Describe your experience in deploying, maintaining, and updating PC’s, laptops, virtual machines/servers, and IP telephony. Include practices and software you have used that promote and/or preserve the maintainability of desktop systems.
12
Describe any additional qualifications you have that are related to this position.
13
CERTIFICATE OF APPLICANT: I certify that all statements and information provided in this application and any attachments are true, and I understand that any false or misleading statements or omissions of material facts may forfeit right to employment considerations by the City of Oceanside.
- Yes
- No
Required Question