Salary: $18.65 – $21.92 Hourly
Location : Chesterfield, VA
Job Type: Part-Time
Job Number: 24-00256
Department: Social Services
Opening Date: 09/18/2023
Closing Date: 10/1/2023 11:59 PM Eastern
Minimum Qualifications
High school diploma or GED; two years of experience in office practices and procedures, clerical and/or direct customer service experience; or an equivalent combination of training and experience. Excellent organizational, oral/written communication, strong customer service and interpersonal skills necessary. Computer experience with word processing and/or database applications desired; bilingual skills are preferred. The successful applicant must demonstrate a strong attention to detail, the ability to work accurately and timely under pressure, and the ability to compile and review data from multiple systems. Pre-employment drug testing, FBI criminal background check and education/degree verification required.
Duties
Perform a variety of customer service duties in a fast-paced environment. Greet and assist customers; answer questions; answer, direct and take changes from incoming telephone calls. Assist in obtaining and verifying client information to be used to determine eligibility for assistance in person and on the phone; inform clients of available resources and make referrals to appropriate agencies; maintain records and compose correspondence; provide administrative support to Benefit Programs Specialist. Perform other work as required.
Shift
28 hours/week; Monday – Friday; 8:30 a.m. – 5:00 p.m.
Work Location
Social Services
For information on county benefits, view