Job Description
Adventist Health is ranked #10 in Becker’s list of the largest nonprofit hospital systems in the U.S. We are the largest company headquartered and sixth largest employer in Roseville, California. Our corporate headquarters have been located at a desirable location on Douglas Boulevard since 1984. To accommodate our growing services, we are creating a new campus that will not only bring our workforce of nearly 900 people together in one location, but also facilitate a deeper connection with our Roseville neighbors and community.
Job Summary:
Assists HP Operations Analyst with Contact Center request. Works with HP subject matter experts to identify, plan and implement HP Operations initiatives. Provides technical assistance for projects, upgrades, and enhancements.
Job Requirements:
Education and Work Experience:
- Associate’s/Technical Degree or equivalent combination of education/related experience: Required
- Bachelor’s Degree or equivalent combination of education/related experience: Preferred
- Three years’ relevant experience: Preferred
- Experience loading and configuring data tables and managing systems security: Preferred
Essential Functions:
- May provide technical assistance for projects, upgrades, and system enhancements.
- Provides general policy information to Contact Center on escalated inquiries.
- With guidance from Sr. Operations Analyst or Operations Analyst coordinate market requests to the Technical Services and Timekeeping Teams.
- Assist HP Market Leaders with implementation of market specific or systemwide HP initiatives including submission incentives and annual increases to the Technical Services Team.
- Assist the Timekeeping and Technical Services Teams with companywide HCM projects as required.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
About Us
Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good – from the operating room to the boardroom, we are driven by our unique passion to live God’s love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.