Human Resources Manager-Operations

Salary : $88,264.79 – $131,186.96 Annually

Location : (Metro Square) Saint Paul, MN

Job Type: Full Time

Job Number: 0019-23/06-001

Department: 21D01-Human Resources/Admin

Opening Date: 06/16/2023

Closing Date: 6/30/2023 11:59 PM Central

Basic Function

The current vacancy is in the Ramsey County Human Resources department.

The Human Resources Manager position will oversee the Operations division in the Human Resources department. This position oversees the entry, audit and reporting for the payroll transaction into the HRIS system. This position also serves as the departments record management and data practices liaison.

To manage and direct a designated area of the Human Resources Department, such as diversity, inclusion and organizational development, business partner services, talent acquisition, operations, or benefits administration, in order to provide professional level human resources services to county leadership, service teams, departments, employees, and retirees; and to perform related duties as assigned.

Flexible Workplace
This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy.

If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).

To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Once at this page, you can browse the alphabetical list or search for a job description
Examples of Work Performed

Human Resources Manager-Operations:
1. Manage and direct the operational components of HR to include HR transactions, exams, and reception.
2. Ensure the Ramsey County talent strategies are fully implemented.
3. Oversee and manage employee records management including transactions, personnel files, exit interviews, and other electronic records management.
4. Act as the HR department’s data privacy officer and coordinate all data privacy requests.
5. Act as the HR department’s legislative liaison and manage and track legislative requests for information and propose changes to policy or process due to impacts of legislative changes.
6. Work with HR staff to assess HR operational needs and modify existing internal policies and procedures to improve HR operations.
7. Drive the execution of strategic cross-functional initiatives, projects, and commitments most important to the senior HR leadership team.
8. Serve as a department content owner for all HR related messaging and communications content within HR and on RamseyNet working closely with Ramsey County Communications to craft and edit messages and communications.
9. Ensure contract administration for HR, e.g., the ordering of various services, products, and supplies as needed or requested.

ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9.

ESSENTIAL FUNCTIONS: All essential functions listed above as well as the assigned area.

Minimum Qualifications

Education: Bachelor’s Degree in Human Resources Management, Psychology, Industrial Relations, Business Administration, Public Administration, or a related area.

Experience: Five years of progressive and professional level human resources or human resources related experience with an emphasis in the area assigned, including at least two years working in a supervisory capacity.

Substitution: Any combination of education and experience can be substituted for bachelor’s degree and required experience.

Certification/Licensure: None.

Exam/Screening Process Information
This is a classified, managerial position that is exempt from the examination and certification requirements. Classified positions, so designated, shall be filled by means of an open application and screening process as stated in section 383A.288, Subd.6 and the provisions of section 383A.289 of the Personnel Act.

Interested candidates may apply by completing the online application and supplemental questions and submitting their resume and a letter of interest.

Your letter of interest should include a brief (one page) narrative describing your interest in this position, understanding of the duties, and why you feel you are a suitable candidate for the position.

The letter of interest, resume, and the application may be sent electronically by attaching the materials to the online posting

Veteran’s Preference: This is a classified position requiring an open, competitive selection process. Veteran’s Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran’s preference should update their veteran’s DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin. Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of our workforce.

To print a paper application for this posting click You will need to print this posting and answer the supplemental questions associated with this exam and submit them with your completed paper application.

For further information regarding this posting, please contact us

Ramsey County provides a wide range of employee benefits to support health and well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. To view our Total Rewards Guide click or see below:

  • Medical and dental insurance.
    • Medical and dental insurance is available through HealthPartners for single or family coverage. The county covers 92.5% of single health insurance coverage, 76.8% of family health insurance coverage, and 50% of both single and family dental insurance coverage.
    • The Healthy Benefits program is available to help lower office visit copays for employees and dependents each year.
    • A health care savings plan and health flexible spending accounts are also available to maximize tax savings on health expenses.
  • Paid time off.
    • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees).
    • 11 scheduled holidays and one floating holiday.
    • Up to three weeks of 100% paid parental leave, plus additional use of sick time as noted below.
    • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours).
    • Wellness incentive allowing you to convert unused sick time to vacation or pay.
  • Retirement benefits.
    • Pension – The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments.
    • New employees become vested after five years. For the Police and Fire union, employees are vested after 10 years.
    • Deferred compensation – 457(b) account with employer match.
  • Transit and parking.
    • Metropass program for a discounted monthly bus pass for commuters, saving employees $34.50 per month.
    • Flexible spending accounts for parking/transportation expenses.
  • Employee well-being.
    • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
    • Wellness programming.
    • Flexible spending account for dependent care.
    • Flexible work policy with hybrid work options for eligible positions.
  • Career development.
    • Tuition reimbursement, up to $4,000 per year.
    • Professional development opportunities through the Learning & Development Center.
    • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program.
    • Employee resource groups – help employees build connections through common bonds with colleagues.
  • Disability leave.
    • Long-term disability – Coverage replaces 40% of your lost income after six months of disability.
    • Short-term disability – Optional short-term disability coverage provides 60% income replacement.

For general information about Ramsey County’s benefits packages, please visit our website at:

01

Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write “see resume” as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process. Select “yes” if you have read and understand.

  • Yes
  • No

02

Do you have or have you ever held a professional license?

  • Yes
  • No

03

If you answered “Yes” to the previous question, please list the type of license(s) and the State or jurisdiction the license is or was held; also indicate the status of your license(s). If this does not apply to you, please write “N/A” in the space provided.

04

Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County? Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No, if none of the above.

  • Yes
  • No

05

Do you have experience working in the public sector, government, public education or any non-profit organizations?

  • Yes
  • No

06

Select the option that best describes your highest level of education completed.

  • High school diploma or G.E.D.
  • Associate’s degree
  • Bachelor’s Degree
  • Master’s Degree or higher
  • None of the above

07

Please select the option that best describes your professional experience in Human Resources

  • No experience in Human Resources
  • Less than 5 years experience in Human Resources
  • 5-7 years of experience in Human Resources
  • 8-10 years of experience in Human Resources
  • More than 10 years of experience in Human Resources

08

Please select the option that best describes your professional experience directly supervising employees.

  • No supervisory experience supervising employees
  • Less than 2 years of experience supervising employees
  • 2-5 years of experience supervising employees
  • More than 5 years of experience supervising employees

09

Please describe your experience in managing and supervising staff, List the name of the organization, the position title and number of staff you supervised in each position.

10

The work performed by the Human Resources Manager of Operations requires daily interaction and problem-solving with individuals from a variety of diverse cultural, ethnic, sexual, gender, and religious populations. Describe your experiences (work, volunteer, life, etc.) in addressing diversity and equity issues related to this position.

11

Indicate your experience with electronic Human Resources Information systems (HRIS).(select all that apply)

  • Experience with Peoplesoft
  • Experience with Human Resource system other than Peoplesoft
  • No experience

12

If you indicated that you have experience with an electronic Human Resource Information system other than Peoplesoft, please indicate the name(s) of those system(s). If no experience, enter N/A.

13

If you are fluent in any other language besides English, please indicate what language(s) and whether you can speak, read and/or write in that additional language(s)

14

Which Human Resources certification(s) do you currently hold?

  • PHR
  • SPHR
  • SHRM-CP
  • SHRM-SCP
  • IPMA-HR
  • None

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