Job Details
Level
Experienced
Job Location
Hotel Valencia Santana Row – San Jose, CA
Position Type
Full Time
Education Level
None
Salary Range
$23.00 – $23.00 Hourly
Travel Percentage
None
Job Shift
Any
Job Category
Hospitality – Hotel
Description
Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD WINNING TEAM.
Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
JOB SUMMARY: Responsible for inspecting guest rooms and public areas to ensure that they meet the hotel standards for cleanliness
Physical Requirements:
- Standing/Walking: Constantly. Standing and walking up to five miles per day on cement, asphalt, carpet, and tile while inspecting rooms.
- Crouching (Bend at knees): Occasionally. Lifting objects and putting supplies away.
- Stooping (Bend at waist): Frequently. Checking underneath beds or pick up items from the group.
- Reaching (Overhead/extension): Occasionally. Checking for dust in guest rooms and to retrieve items for guests or staff members.
- Handling/Grasping: Occasionally. Picking up and putting items in their appropriate places.
- Pushing/Pulling: Average weight occasionally 50 lbs. Maximum weight occasionally 150 lbs.
- Lifting/Carrying: Average weight occasionally 10 lbs. Maximum weight frequently 25 lbs.
Working Environment:
- Interior and exterior of hotel with exposure to weather conditions
- Exposure to hazardous chemicals.
DUTIES & FUNCTIONS:
Essential:
- Assist with daily room assignments and distribution of keys
- Report room status
- Inspect guest rooms for cleanliness and maintenance repairs
- Assist Housekeeping staff members as needed
- Relentlessly train and motivate customer service employees
- Maintain integrity of cost controls and proper maintenance of assets
- Assist with supervision and performance of all Housekeeping operations
Basics: - Attend required meetings
- Keep work areas clean and organized
- Be extremely courteous to all customers and fellow employees
- Report unsafe conditions to your supervisor immediately
- Maintain hotel equipment in proper working conditions.
- Any other duties assigned by your immediate supervisor