Description
UPMC is looking for a Systems Engineer intermediate to join their team. This role will be primarily work from home however will require a few days on-site as needed.
Description
Under the direction of management and more senior members of the team, the Systems Engineer Intermediate maintains systems, participate in projects, provides end user support, contributes to team documentation, and seeks out process improvement. Responsible for participating in testing proofs of concept or evaluating new technologies.
Why work at UPMC?
- At UPMC, we develop strong leaders who support and engage incredible team members. Together, we create an exceptional UPMC Experience for our co-workers and our patients.
- A recent study showed that UPMC benefits are 20% higher in value than other health care providers in our market. UPMC offers tuition reimbursement, competitive pay, generous paid time off, and much more.
- AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by the Diversity MBA.
- We have a rewarding career ladder to grow your career with UPMC.
Responsibilities:
- Project Management – Complete assigned project-related tasks with limited guidance. Responsible for time tracking and updating documentation.
- Troubleshooting/Critical Thinking – Independently resolve basic issues. Shows the ability to offer input on issue resolution
- Interactions with Others – Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff.
- Communication – Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
- Core Technology Concepts – Responsible for understanding of moderately complex technologies and their use. Demonstrates initiative to learn and expand upon knowledge.
- Maintenance/Upgrades – Follow documented procedures for maintenance and upgrades. Assist senior team members with upgrade and maintenance plans. Responsible for assisting with Disaster Recovery Plan.
- Self Development – Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
- End user support – Resolve moderately complex end-user support issues with the assistance of more senior level team members.
Qualifications
Qualifications
- Typically has 2+ years’ experience with complex systems environments through education or practical experience.
- Demonstrated ability to perform standard IT procedures and protocols.
- This position may be required to maintain a 24/7 off hours support as part of a rotation within the team. The frequency varies based upon the number of colleagues in the rotation.
Preferred Qualifications
- Application/platform management on Windows Server and/or RHEL Linux
- PowerShell, Bash, python or other scripting language
- Some administration experience with any of these applications is preferred but not required: WebSphere MQ/ IBM App Connect Enterprise ( ACE), WebSphere Application Server ND, Kubernetes/OpenShift, Automic Automation Platform, IBM Cloud Packs, Cloudera Data Platform/ Apache Hadoop platform, QLikview/QlikSense, Cognos or Informatica PowerCenter/PowerExchange
- Ability to work in an agile based team
Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Total Rewards
More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life – because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.
Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.
Current UPMC employees must apply in HR Direct