Overview
Under general supervision of the Director of Operations and Operations Manager, the Event Operations Supervisor will manage the Event Operations Staff and assist with the set-up, tear down and conversion of events, while being responsible for tracking asset inventory and moderate building maintenance.
This role will pays a wage of $18 to $20.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
- Ensure all event set-ups and breaks downs are done efficiently and correctly
- Maintain an accurate account of stadium assets, including tables, chairs, stanchion, barricade, etc.
- Assist with the managing, hiring, scheduling, and training of part-time staff to effectively set-up or tear down events
- Communicate and correct staff discrepancies and shortcomings utilizing corrective disciplinary procedures
- Work with Operations Manager on storage of materials and supplies to ensure proper upkeep, adequate stock, efficient use and provide the necessary maintenance
- Exhibit thorough communication before and after events, specifying work that needs completion upon shift transitions
- Ability to stay on and complete tasks with little to no supervision
- Working knowledge of operations equipment including forklifts, pallet jacks, retractable seating, etc.
- Ensure housekeeping has successfully and thoroughly cleaned the facility to maintain a clean appearance for upcoming events, site visits and potential clients
- Demonstrate the ability to read maps and layouts to meet the needs of an event or client
- Think critically through stadium operations and activations to provide a safe event for all employees and spectators
- Work safely and efficiently during varying weather, time of day/night and use of a variety of equipment
- Promote a safe working environment for all employees by following the life safety and emergency program as needed
- Maintain an effective working relationship with clients, employees, coworkers, patrons, vendors, and others encountered in the course of employment
- Ability to successfully troubleshoot unplanned challenges
- Frequent bending, carrying, moving, climbing, working from various heights, lifting 15-50 pounds, sitting, exposure to moderate to loud noises, extensive walking through the building.
Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:
- High school diploma or G.E.D. or equivalent is required
- Experience managing a varying number of individuals to complete assigned tasks in a timely manner
- Familiar with operational procedures, facility capabilities, industry terminology and event-related services
- Basic math skills to provide accurate inventory tracking and event set-ups.
- Ability to operate equipment such as light trucks, pallet jacks, forklifts, scrubbing machines or other equipment is preferred.
- Valid Class C license is required
- Follow explicit oral and written instructions; communicate effectively with others in both oral and written form.
- Remain flexible and adjust to situations as they occur.
- Ability to work independently, exercising judgment and initiative.
- The ability to perform physical tasks such as lifting and carrying up to 50 pounds.
- Ability to work, nights, weekends and holidays as needed.
- Effectively work under pressure and meet tight deadlines in a fast-paced environment.
- Ability to communicate with employees, co-workers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
- Maintain a professional demeanor among clients, talent and guests, demonstrating a high level of customer and client service
- Ability to speak, read, and write in English.
- Must be able to stand for extended periods of time
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- Previous experience in Event Operations, manual labor or warehouse work is a plus
- Familiarity with working Microsoft Office applications, AutoCAD is a plus