Job Description
Performs clerical and communication functions for the optimal operation of nursing unit. Coordinates activities of nursing unit with other departments. Functions as a receptionist to greet and assist guests entering the unit. Serves as a primary resource in providing information and facilitating services in the Emergency Department.
Job Responsibility
- Performs reception functions.
- Performs Order Entry functions.
- Prepares and maintains patient chart packages.
- Prepares chart package to include chart, triage note, ED identification care, labels and visitor pass.
- Communicates effectively with patients, visitors and staff.
- Answers telephone in courteous manner, delivers messages to appropriate staff.Initiates and follows up on pages.
- Greets and assists patients, visitors and staff.Prepares and maintains patient chart packages.
- Collaborates with various departments regarding admissions / discharges.
- Maintains unit log of patient admission, discharge, or transfer and notifies appropriate department.Coordinates delivery of medical records for discharged patients to Medical Records.Initiates bed tracking system upon discharge.
- Maintains neat, orderly, and professional environment at nurse’s station.
- Initiates and follows up on maintenance requests.Coordinates with routine maintenance of equipment with Sterile Processing / Distribution
- Orders and maintains unit inventory according to established par levels.
- Manages department on-call systems.
- Pages and contacts medical personnel, physicians, laboratory, etc.
- Assists staff, affiliated physicians and patients/family members acquire needed information, contacts or services.
- Performs general clerical duties to promote efficient functioning of department.
- Responsible for maintaining accurate and efficient records.
- Locates, sorts and files needed information, materials or records and paperwork, both medical and general.
- Routinely operates office equipment.
- Answers telephone and receives visitors in a courteous manner, as required.
- Performs related duties as required.
*ADA Essential Functions
Job Qualification
- High School Diploma or equivalent, required.
- Minimum of one (1) year clerical and/or receptionist experience, required.
- Knowledge of medical terminology, required.
- Basic computer literacy and ability to use telephone, photocopier, fax machine and laser printer, required.
- Able to type 50 wpm.
- Able to multi-task and operate at a rapid pace in a high stress environment.
- Ability to use general office equipment, required.
- Strong verbal and written communication skills, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $22.06-$23.29/hour