Salary: $68,123.00 – $91,965.00 Annually
Location : Chesterfield, VA
Job Type: Full-Time
Job Number: 24-00191
Department: Communications and Media
Opening Date: 08/28/2023
Closing Date: 9/10/2023 11:59 PM Eastern
Minimum Qualifications
Note
It is required to submit a cover letter, résumé and three work samples, which could include communications campaign, social media, design work, etc., with your online application. Please attach the required materials to the application prior to submitting.
About Us
The Chesterfield County Department of Constituent and Media Services operates as a comprehensive agency providing communications and other support to county leaders and more than 40 county departments. We disseminate information to more than 370,000 residents, as well as businesses and visitors, and play a key role in projecting Chesterfield’s well-earned reputation as a leader in local government. Using a comprehensive set of communications tools and platforms, combined with a diverse mix of staff talent, we work cooperatively with internal and external partners to tell Chesterfield’s story and ensure accessibility in a variety of formats including social media, podcasts, blogs, direct marketing, media relations and the county’s website. Constituent and Media Services plays a vital role in connecting and engaging with residents.
Job Position Overview
The Digital Media Manager position is responsible for leading, managing, developing, and implementing comprehensive digital communications strategies that drive engagement with residents, businesses, and visitors. The successful applicant will supervise the daily work of a dynamic team, including a digital media coordinator, photographer, graphic designer, digital content creator and web quality analyst. Supervisory experience is needed to be successful in this role.
This position will play a vital role within the department and the county’s digital presence.
Using social media, photography, graphic design, web content, video and other digital tools, this position manages daily digital content to ensure it is accurate and engaging, shaping the county’s digital identity. We are looking for someone who finds creative ways to tell stories, but also is strategic and will showcase Chesterfield in ways that engage with audiences and help maintain the county’s well-earned reputation throughout the community and region.
What We are Seeking
A bachelor’s degree in mass communications, public relations, marketing, digital media, social media or relate field; five years of full-time digital/multimedia experience writing, creating, managing, and posting content for an organization, and demonstrated ability in developing and implementing digital strategies; at least one year of supervisory experience is required; intermediate graphic design and video experience is preferred; or an equivalent combination of training and experience. Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date. Pre-employment drug testing, FBI criminal background check and education/degree verification required.
To join our collaborative environment, we are looking for someone with:
- Advanced knowledge of digital communications, web content strategy, public relations, graphic design, and communications principles
- Proficient in digital/multimedia platforms and gathering analytics, and experience in developing and implementing communications campaigns is required
- Mastery of the English language, including grammar and spelling
- Professional speaking and presentation skills
- Excellent writing skills and knowledge of AP Style
- Proficient in Adobe Creative Suite and Microsoft Office Suite
- Knowledge and experience in website and social media writing
- Ability to prioritize and manage multiple projects
- Experience with the management and budget of digital campaigns and the ability to interpret trends and experience modifying social media strategies accordingly
- Intermediate graphic design experience as it relates to print and digital products is preferred
- Experience in crisis communications and developing social media strategies
- Must be able to plan, execute and coordinate digital/public relations activities to communicate programs or events to internal and external audiences
- Social media video and photography skills a plus
- Extensive knowledge and experience using digital/social media platforms, specifically but not limited to: YouTube, Facebook, Sprout Social, Twitter, Instagram, Nextdoor, LinkedIn and Canva
- An understanding of local, state or federal government and how it works
- Experience working with elected officials and/or a Board of Directors or related positions
- Knowledge of Constant Contact to put together the county’s weekly e-newsletter
- Demonstrated experience responding to questions and citizen concerns and complaints in a timely manner
- Strong attention to detail in producing deliverables while understanding big picture objectives and strategy
- The ability to manage and prioritize numerous tasks with quick attention to the most important, and resourcefulness of problem solving and being able to adapt and reprioritize as workloads change
- A desire to work in local government
- Perform other work as required
What You Really Want To Know About the Position
This is a management position. In addition to supervising a team of people, the successful applicant will also manage the county’s overall digital presence and will have a major impact in how issues, programs, and services are presented to the public. They will be instrumental in overseeing the content accuracy, quality and frequency on social media platforms and the development and implementation of digital communications campaigns, including the county’s weekly e-newsletter. Additionally, this position will work closely with the county’s Information Systems Technology eGovernment web team to ensure compliance and enforcement of accessibility standards, laws, and guidelines related to social media and web content/design. The position plays a vital role interacting with county departments to promote and bring public awareness to county programs and projects. It serves as project manager for the implementation of the digital communications campaigns and determines social media strategies.
The work is challenging with short-turnaround times and priorities that change daily and sometimes hourly. It’s also incredibly rewarding work. This job is about working collaboratively with experts among many fields while serving an outstanding community. You will be joining a team whose members recognize, value and demonstrate the power of strong relationships and collective talent.
Local government is a 24/7 operation. This means there are meetings and events that often occur outside of regular business hours. You would cover some of those events or meetings. And if inclement weather occurs, you may need to work after hours to put out critical information to our residents.
We’d Love to Talk to You
To apply, submit a Chesterfield County online application and attach a cover letter, résumé and three work samples.
Shift
Monday – Friday; 8:30 a.m. – 5:00 p.m.
Work Location
Communications and Media
For information on county benefits, view