Deputy Director – Division Administration & Internal Compliance (AIC)

About the Agency:
The NYC Department Housing Preservation & Development (HPD) promotes quality and affordability in the city’s housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity
HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion-the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) works closely with other HPD divisions and outside community partners to identify buildings with violation problems, assess and develop appropriate strategies to address those properties, and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. HPD uses enforcement tools within the Division of Code Enforcement, Housing Litigation Division, Emergency Repair Program, or the Division of Special Enforcement to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of 8 divisions:
• Preservation Services Exec Office (EXEC), Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), Emergency Operations Division (EOD), Division of Special Enforcement (DSE)
Your Impact:
Under direct supervision of the Director of Registration Assistance Unit in the Division of Administration and Internal Compliance (AIC) in the Office of Enforcement and Neighborhood Services (OENS), the division would like to hire an Associate HDS/Deputy Director, the selected candidate will be responsible, but not limited, to the following duties:
Your Responsibilities
• Assisting the Unit director with the day-to-day operation of the Registration Assistance Unit by aiding private owners of multiple dwellings and private dwellings in New York City who are statutorily required to annually register their properties with HPD in accordance with NYC Housing Maintenance Code, Sections 27-2097 through 27-2109.
• Assisting with managing the unit’s daily mail influx which consists of large volumes of registration forms and ensure that mail is opened, sorted, scanned and distributed to staff in an expeditious and efficient manner.
• Facilitating the supervision of unit staff in the timely and accurate processing and data entering of annual registration forms into HPD’s Property Registration Online Systems (PROS) database within prescribed timelines.
• Providing assistance to Unit Director with the oversight of staff who provide customer service through research, over the phone and in-person contact to owners and managing agents seeking information and assistance with property registration matters.
• Ensuring prompt response to written inquiries from owners, managing agents, elected officials and other city Agencies regarding annual property registration issues.
• Providing interpretation and technical expertise to owners and managing agents in using the PROS portal to create portfolios of their properties to enable electronic updates to registration forms annually or as changes occur and review buildings’ registration history.
• Producing relevant reports and spreadsheets to track Unit’s productivity and performance.
• Responsible for performing data analysis and review in support of quality assurance.
• Performing special projects

Minimum Qual Requirements

1.A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in the development, appraisal, financing, negotiation, or disposition of real estate, or in real estate law, or in urban planning or analytical or coordination work related to housing programs; or

2. A four year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and seven years of full-time satisfactory experience as described in “1” above; or

3.A satisfactory combination of education and/or experience which is equivalent to “1” or “2” above. Graduate study in the field of urban studies, city planning, business or public administration, finance, architecture, engineering or other related fields may be substituted for up to one year of the required experience on the basis of 30 credits equaling one year of experience. Graduation from an accredited law school may be substituted for one year of the required experience. However, all candidates must have at least two years of experience as described above.

Preferred Skills
• Strong interpersonal skills which allow effective direct communications with HPD officials, agency staff and external parties to which the office relates.
• Ability to work under pressure and restrictive deadlines, in an atmosphere of intense activity.
• Excellent analytical ability & research skills.
• Strong Customer Service Focus.
• Excellent verbal, writing and computer skills.
• Familiarity with New York City a plus
• Bilingual a Plus.

Additional Information

In addition, the Department of Housing Preservation & Development offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees’ Retirement System);
401(k) and Roth 457(k) Retirement Savings Programs; U.S. Savings Bonds Flexible Spending Program; Health Benefits, Dental, Vision Coverage, Prescription Drug Program; Training and Professional Development; Opportunity for Scholarship; ‘College Savings Program; Paid Holidays and Generous Annual Leave.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.

HPD’s vision is to promote strength and diversity in our workforce and an inclusive and equitable work environment.

To Apply

Apply online

55-a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at .

Work Location

100 Gold Street

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.


The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Category
Administration and Office
Job Type
USD 81,571.00 - 119,554.00 per year
United States
Career Level
City of New York