Microsoft’s Cloud Operations and Innovation Org (CO+I Cloud is the engine that powers our cloud services. As a Critical Environment Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies.
Empower Billions!
The Cloud Operations + Innovation (CO+I) business is critical to delivering on this mission and vision, building and operating Microsoft’s cloud infrastructure, which is growing rapidly in response to unprecedented demand for Microsoft services. CO+I operates one of the largest cloud networks on the planet – comprised of more than 160 Data centers, 130+ edge sites, 2+ million miles of fiber, and millions of servers and network and storage devices.
With environmental sustainability and data center optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Qualifications:
Required Qualifications
- High School Diploma or equivalent AND 5+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
- 3+ years experience in leading a diverse, technical team.
Other Requirements:
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
- 5+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years’ experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+.
- Bachelor’s Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
- 3+ years’ experience in leading a diverse, technical team.
- Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
Data Center Operations Management M5 – The typical base pay range for this role across the U.S. is USD $125,400 – $224,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $166,000 – $249,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Responsibilities:
- Empower a culture of safety, security, and compliance in all aspects of our data center operations.
- Lead a team of data center operations professionals supporting Microsoft’s online services.
- Oversee development of standard operating procedures/building operating protocols and drive their implementation.
- Oversee the day-to-day operations of mechanical and electrical equipment in our data centers, to include being an escalation point for all facilities-related issues and responding to out-of-hours emergency calls and leading calls for emergency events.
- Manage the operations budget and expenditure and negotiate and prepare contracts, purchase orders, and change orders.
- Work with our partner groups and vendors to drive remediation of issues (including energy and operational efficiency projects) from concept to completion.
- Understand and ensure compliance with applicable building and safety codes and local, state, and federal rules, codes, and regulations.
- Coordinate with third party vendors ensuring adherence to contracted SLAs.
- Establish and enhance working relationships and engagement with our Engineering Groups (EGs), and business partners and work with regional and global peers to share and build best practices across the entire data center portfolio