Company Overview
Spectrum is the nation’s fastest-growing mobile provider and leading internet provider. Our tech teams create, develop, and operate leading connectivity products serving nearly 100 million users and 500 million devices. We connect people to what’s next.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
JOB SUMMARY
Designs moderate to complex products and features that directly impact the consumer experience. Designs innovative solutions by collaborating with all involved teams and support new and existing features across multiple applications.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Brings user-centered design (UCD) process methodology leadership to digital applications from concept to launch.
Acts as an evangelist for the customer experience within the organization.
Creates personas and journey maps as a foundation to project work.
Creates information architecture and wireframes that both meet business goals and ensure a positive user experience.
Works closely with the greater UX team to support cross-platform consistency, define application interactions, and identify usability testing needs.
Works within cross-functional team to understand expectations, priorities, and necessary deliverables
Documents, communicates and presents design ideas to fellow team members, stakeholders, executives, and clients.
Leads brainstorming sessions, and wireframe and design reviews to help solve problems.
Be a fully engaged and positive member of a collaborative team.
Mentors other UX designers.
Manages multiple priorities and project timelines.
Ensures the health of the product, feature, and relationships with clients.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to demonstrate basic UI design skills via portfolio
Basic understanding of UX best practices
Ability to deliver against several initiatives simultaneously
Effective written and verbal communication skills
Experience creating highly-detailed annotated wireframes, user flows, and process flows within consumer applications
Understanding of platform specific nomenclature
Ability to sketch and generate big-picture ideas for early-stage UX work
Effective time management skills and the ability to be self-directed when needed
Effective client (presentation) communication skills and the ability to present and sell ideas to various audiences (technical and non-technical)
Experience with project estimation
Experience planning and facilitating user research and usability tests including A/B and multi-variant testing
Experience creating personas and customer journey maps
Experience leading complex UX projects
Required Education
Bachelor’s degree in Design / HCI / Related Field , or equivalent real world experience
Required Related Work Experience and Number of Years
6-8 years of UX design experience with at least 60% focus on UX
Proficient with common Interface Tools (Axure, Omnigraffle, Balsamiq, Sketch)
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WORKING CONDITIONS
Office environment
MPD304 329810 329810BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $88,200.00 to $156,600.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.