Job Description
Restaurant Associates
Salary: $75,000 – $95,000
Become part of Restaurant Associates, a name that has been synonymous with exciting restaurant concepts and high quality foodservice for over half a century. RA is a New York City leader in the foodservice industry for some of the nation’s premier museums, performing arts centers and corporate accounts!
Job Summary
The Content & Community Manager for Restaurant Associates is a creative, collaborative, hardworking, enthusiastic individual who is looking for a new challenge and an exciting opportunity to advance their career! Reporting to the VP of Diversity, the role is based in R/A’s NYC Headquarters and will lead production and management of content that drives engagement and builds communities across internal and external company platforms (i.e. social media). The selected candidate will be a specialist in content community management, content strategy and delivery, and will have a demonstrated track record of working collaboratively across functional teams. The ultimate objective is to create a community that raises an inclusive and positive employee experience for all.
Key responsibilities
* Acts as R/A’s People Brand ambassador building community, content strategy, development and delivery while monitoring performance, and reporting key performance metrics
* Collaborates closely with the Marketing, Internal Communications and People/HR team to ensure seamless internal communications across the company.
* Provides new insights and suggestions for improving Candidate and Employee experience and engagement throughout their journey.
* Leads assessments, data analytics, reporting and rewards programs.
* Maintains the master people content calendar that outlines all aspects of the creation and delivery of content to the R/A community throughout the year
* Supports the creation of engaging job descriptions and oversight for recruitment employer branding
* Supervises Glassdoor and other social media avenues, plans and implements initiatives for engaging reviewers and attraction rates
* Stays on top of new trends, implements methodologies from the industry, and reviews competitor people brand strategies.
* Delivers monthly updates for company’s leadership
* Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency and alignment with the DEIB Impact Ambition Statement.
* Plan and implement community initiatives and programs quarterly across each business region.
Preferred Qualifications
* 2-3 years previous work/intern experience in Public Relations Agency, Marketing, Advertising or Internal Communications.
* Computer literate, especially with how to write, interpret, and UI/UX Design, technical knowledge of MS Office
* Experience in the Hospitality field and a passion and appreciation of culinary arts, food and dining
* Experience as a Super Admin, leading the access and level of responsibility of all users
* Ability to convey People Value proposition to current and prospective employees with engaging content, experiences and positive culture.
* Proven skills in crafting original content & understanding Marketing Personas & Analytics Interpretation.
* Strong attention to detail, superb writing, editing, and production skills required.
* Graphic design knowledge (Adobe Creative Suite such as InDesign, Illustrator, Photoshop).
* Outstanding organizational and time management skill, ability to multi-task & do same day urgent postings when needed
* Creative change agent and proactive problem solver
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Associates at Restaurant Associates are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Restaurant Associates maintains a drug-free workplace.
Req ID: 1158595
Restaurant Associates
Leah Curry